Contact The Wichita Eagle & Kansas.com Customer Service

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1. This is especially true for the college and high school sports.Previously could read articles for free and now it's required to pay a ridiculous amount to subscribe to read anything! Refuse to subscribe, lots of other ways to get free local news.You see what they want, Can't Search, limited local content, Uninstalling,,, a same reasons I don't take their paper.It keeps closing out.

2. It provides a better reading experience without unexpected closes, and unlike the app provides full content and search capability."Log In" button no longer functional, and the app is telling me that I need to log in.

3. I called customer service and was told it should be working and to try again in 15 minutes.News coverage is really strange.

4. Because it will not start, it gets the lowest rating.I have given up on this flaky app and just use a pinned browser link on my Android tablet.

5. Reading via a browser for now.I like getting the hometown news but many times it's hard to get that news in a timely manner.

6. I paid to subscribe to the news paper and it won't let me access nothing .Had it for years.

7. Forcing stop, clearing the cache, clearing all data, and uninstalling and re-installing did not change the error message.

8. Customer Service advised that this app works with Android 11 operating system, not version 7.0 that I have.

9. Recently required subscription to read articles.

10. By the time it's posted on this site it's usually old news.

11. (Wichita Eagle subscription policy has no bearing on how good or bad the app is).

1. Fix The Wichita Eagle & Kansas.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Wichita Eagle & Kansas.com: Restarting the app will resolve most errors.
2. Update the The Wichita Eagle & Kansas.com App. Here is how:
   1. On Android goto PlayStore » Search for "The Wichita Eagle & Kansas.com" » Open The Wichita Eagle & Kansas.com » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Wichita Eagle & Kansas.com » click "UPDATE".
3. Clear The Wichita Eagle & Kansas.com app cache: Clearing cached data will force your app to retrieve the latest data directly from The Wichita Eagle & Kansas.com servers.
   1. On Android, goto Settings » Apps » Select "The Wichita Eagle & Kansas.com" » click Storage » click "Clear Cache".
4. Check The Wichita Eagle & Kansas.com app permissions. If any of these permissions required to use your device's features are disenabled, The Wichita Eagle & Kansas.com might not work.
5. Uninstall and reinstall The Wichita Eagle & Kansas.com. If nothing else has worked, completely uninstall The Wichita Eagle & Kansas.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Wichita Eagle & Kansas.com not working

2. Fix The Wichita Eagle & Kansas.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Wichita Eagle & Kansas.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Wichita Eagle & Kansas.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Wichita Eagle & Kansas.com may not be able to connect to the Internet when running in the background.