Contact 카카오TV Customer Service

Why should I report an Issue with 카카오TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kakao Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 카카오TV 앱을 통해 카카오 오리지널 콘텐츠와 라이브 방송을 시청해 보세요. 카카오에서 가장 먼저 만나볼 수 있는 모바일 기반의 영상이에요. 드라마, 예능, 음악 등 다양한 장르에서 오리지널 콘텐츠 영상을 시청할 수 있어요. 뉴스 및 게임, 음악, 엔터테인먼트 등 다양한 장르의 콘텐츠를 실시간 라이브로 시청하며 다른 사용자들과 재미있게 채팅할 수 있어요. * 선택 접근권한은 동의하지 않아도 앱을 사용하실 수 있습니다. * 카카오TV 앱의 접근권한은 안드로이드 6. 0 이상 버전에 대응하여, 선택 권한 대상으로 구현되어 있습니다. 6. 0 미만 버전 을 사용 중일 경우 선택 권한을 개별적으로 허용할 수 없으므로, 보유하고 있는 단말의 제조사에서 운영체제 업그레이드 기능을 제공하는지 확인해 보신 뒤 가능하다면 6. 0 이상으로 업데이트하시는 것을 권장합니다. * 궁금하신 점은 카카오 고객센터 또는 앱 내 [설정> 문의하기]를 이용해 주세요.

1. We are so much happy if you will help international fans to watch too not only korean fans :( ThankyouI'm giving 2 stars ,as you can see there are millon of fans ,waiting to watch the series ,this app is good but there should be a language change option, too its really hard to set up account when u can't understand the language ,please I request you to work on itReally needs to have support for English.

2. i am also having a hard time understanding what the people are talking about in this app haha.Can't i change it's language in English because there are international fans too Please fix this problem.

3. You see there are billions of international fans are wanted to watch but they couldnt because it has only limited viewers and you need first to download vpn.

4. No way will this challenge Netflix unless other languages are an option.it could honestly be so good, but there are many international fans too.

5. I can't watch videos, we are from international, please! There are so many international fans who is using these and can't even watch videos.

6. So that could help also for the increase of ratings.For those who said its all korean well i searched the settings, theres no option for english cause its suppose to be for korean region only.

7. I suggest that you must put an English Subtitles for us to watch it without any inconvenience.

8. Waiting for your answer positivelyI usually watch all shows on my iPad or PC so naturally I tried to do the same with this app - doesn't work.

9. which also means we cant watch anything on this app but u can download VPN to change your region then u can watch.

10. KakaoTalk has the ability to change your language, which makes it so simple to use because it integrates the languages.

11. But it would be great if other languages such as English were available.

1. Fix 카카오TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 카카오TV: Restarting the app will resolve most errors.
2. Update the 카카오TV App. Here is how:
   1. On Android goto PlayStore » Search for "카카오TV" » Open 카카오TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 카카오TV » click "UPDATE".
3. Clear 카카오TV app cache: Clearing cached data will force your app to retrieve the latest data directly from 카카오TV servers.
   1. On Android, goto Settings » Apps » Select "카카오TV" » click Storage » click "Clear Cache".
4. Check 카카오TV app permissions. If any of these permissions required to use your device's features are disenabled, 카카오TV might not work.
5. Uninstall and reinstall 카카오TV. If nothing else has worked, completely uninstall 카카오TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 카카오TV not working

2. Fix 카카오TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 카카오TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 카카오TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 카카오TV may not be able to connect to the Internet when running in the background.