Published by Kakao Corporation

contact 카카오TV Chat with our AI-based 카카오TV Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with 카카오TV?



characters left:

Why chat with our AI 카카오TV Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of 카카오TV.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact 카카오TV image 1   contact 카카오TV image 2


What users are saying

1. We are so much happy if you will help international fans to watch too not only korean fans :( ThankyouI'm giving 2 stars ,as you can see there are millon of fans ,waiting to watch the series ,this app is good but there should be a language change option, too its really hard to set up account when u can't understand the language ,please I request you to work on itReally needs to have support for English.

2. i am also having a hard time understanding what the people are talking about in this app haha.Can't i change it's language in English because there are international fans too Please fix this problem.

3. You see there are billions of international fans are wanted to watch but they couldnt because it has only limited viewers and you need first to download vpn.

4. No way will this challenge Netflix unless other languages are an option.it could honestly be so good, but there are many international fans too.

5. I can't watch videos, we are from international, please! There are so many international fans who is using these and can't even watch videos.

6. So that could help also for the increase of ratings.For those who said its all korean well i searched the settings, theres no option for english cause its suppose to be for korean region only.

7. I suggest that you must put an English Subtitles for us to watch it without any inconvenience.

8. Waiting for your answer positivelyI usually watch all shows on my iPad or PC so naturally I tried to do the same with this app - doesn't work.

9. which also means we cant watch anything on this app but u can download VPN to change your region then u can watch.

10. KakaoTalk has the ability to change your language, which makes it so simple to use because it integrates the languages.

11. But it would be great if other languages such as English were available.

Steps to Troubleshoot & Fix 카카오TV Issues

1. Fix 카카오TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 카카오TV: Restarting the app will resolve most errors.
  2. Update the 카카오TV App. Here is how:
    1. On Android goto PlayStore » Search for "카카오TV" » Open 카카오TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 카카오TV » click "UPDATE".
  3. Clear 카카오TV app cache: Clearing cached data will force your app to retrieve the latest data directly from 카카오TV servers.
    1. On Android, goto Settings » Apps » Select "카카오TV" » click Storage » click "Clear Cache".
  4. Check 카카오TV app permissions. If any of these permissions required to use your device's features are disenabled, 카카오TV might not work.
  5. Uninstall and reinstall 카카오TV. If nothing else has worked, completely uninstall 카카오TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 카카오TV not working


2. Fix 카카오TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 카카오TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 카카오TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 카카오TV may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!