Published by Live Video Don

Report an issue with JasminChat.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with JasminChat - Free Live Video Call, Video Chat 2020?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Live Video Don to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

JasminChat Customer Insights

1. It do work out for many of youAmazing application, I like it very much , very thanks to the developer , it's very good for all to use video calling and video chat .- Choose whom you with online, - You can just start chatting by clicking on GO LIVE, - Make new friends and chat with peoples randomly, This are the examble feachers of the app very attractiveIts very difficult to make a relationship at this because lot of issues likewise ads.

2. It is very good for all to Use video calling and video chat all people using very wellAmazing application .

3. Good app for online chat.Amazing application .

4. This is an trusteble video call and chat application.

5. Important is this is a free application..Actually it's a good app.

6. In my opinion wasteing of time use this appI highly recommend you to use this application.

7. Best app for live chat.

8. Because it's really nice application.

9. Good quality and best interfaces.

10. I have been working with this types of apps but only this one worked out.

11. Not only me my friends also uses this one.

Steps to Troubleshoot & Fix JasminChat Issues

1. Fix JasminChat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart JasminChat: Restarting the app will resolve most errors.
  2. Update the JasminChat App. Here is how:
    1. On Android goto PlayStore » Search for "JasminChat" » Open JasminChat - Free Live Video Call, Video Chat 2020 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JasminChat » click "UPDATE".
  3. Clear JasminChat - Free Live Video Call, Video Chat 2020 app cache: Clearing cached data will force your app to retrieve the latest data directly from JasminChat servers.
    1. On Android, goto Settings » Apps » Select "JasminChat - Free Live Video Call, Video Chat 2020" » click Storage » click "Clear Cache".
  4. Check JasminChat app permissions. If any of these permissions required to use your device's features are disenabled, JasminChat might not work.
  5. Uninstall and reinstall JasminChat. If nothing else has worked, completely uninstall JasminChat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing JasminChat not working


2. Fix JasminChat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make JasminChat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to JasminChat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, JasminChat may not be able to connect to the Internet when running in the background.

Reported Issues