Contact Jango Radio Customer Service

Why should I report an Issue with Jango Radio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jango.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fantastic selection of artists and stations, fully customizable, awesome shuffle feature... and the "ads" aren't ads per se, basically it's a commercial where Jango plays a song by a new artist and asks you to rate it- you can then give it a thumbs up or down accordingly, or ignore- but those commercials are very infrequent (my experience has been one every couple hours) and completely unobtrusive.Unlimited skips make this my favorite radio app I've used.

2. Most user-friendly music streaming app out there! With no commercials, unlimited skips, and the ability to build your own stations around the artists you want in it, Jango is just the same as Pandora on its basic subscription but for free! The only things I've noticed that needs to be fixed is the volume level is a bit low compared to other similar apps and yes, it's all the way up.

3. Other than that, you will enjoy commercial free music with unlimited skips.WAS a Great app, now it's new interface is FAR too difficult to read when in my car driving.

4. The only reason I rate it 4 stars is because it does not discontinue playing music from a specific band even after you give thumbs down to a full album, it doesn't get it that you don't like that artist.

5. I'm just now downloading onto my current phone (Galaxy) so unless there are any differences between the Apple and Android versions of this app, then I can tell you this is the best radio app to use if you not only hate having a set amount of skips to use, but also for commercial free listening.

6. It's the only audio streaming app left on my phone.App is great, it plays music with no limit on skips.

7. Hit the add sign, type in an artist, let the app search, which happens very quickly, click on the play button and you're done! I also like that I can find obscure artists and artists I listened to as a child.

8. I can't find all my stations and the ones they suggest don't play the artists or songs I like and I have it on wide variety mix.

9. If I could just "hey google" my way into my favorite station, It'd be dang near perfect.I love listening to my favorite music on Jango.

10. Another great thing is that you can select thumbs up or thumbs down and should you accidentally click the wrong thumb, it is easily corrected.Rated 5 stars, because 6 was not an option.

11. It does a great job of curating like music and filtering out the stuff I can't stand when I tell it to.

1. Fix Jango Radio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jango Radio: Restarting the app will resolve most errors.
2. Update the Jango Radio App. Here is how:
   1. On Android goto PlayStore » Search for "Jango Radio" » Open Jango Radio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jango Radio » click "UPDATE".
3. Clear Jango Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from Jango Radio servers.
   1. On Android, goto Settings » Apps » Select "Jango Radio" » click Storage » click "Clear Cache".
4. Check Jango Radio app permissions. If any of these permissions required to use your device's features are disenabled, Jango Radio might not work.
5. Uninstall and reinstall Jango Radio. If nothing else has worked, completely uninstall Jango Radio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jango Radio not working

2. Fix Jango Radio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jango Radio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jango Radio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jango Radio may not be able to connect to the Internet when running in the background.