Published by EverGreat Productions: Apps and Games

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Z100 New York Radio Customer Insights

1. Not working.

Steps to Troubleshoot & Fix Z100 New York Radio Issues

1. Fix Z100 New York Radio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Z100 New York Radio: Restarting the app will resolve most errors.
  2. Update the Z100 New York Radio App. Here is how:
    1. On Android goto PlayStore » Search for "Z100 New York Radio" » Open Z100 New York Radio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Z100 New York Radio » click "UPDATE".
  3. Clear Z100 New York Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from Z100 New York Radio servers.
    1. On Android, goto Settings » Apps » Select "Z100 New York Radio" » click Storage » click "Clear Cache".
  4. Check Z100 New York Radio app permissions. If any of these permissions required to use your device's features are disenabled, Z100 New York Radio might not work.
  5. Uninstall and reinstall Z100 New York Radio. If nothing else has worked, completely uninstall Z100 New York Radio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Z100 New York Radio not working


2. Fix Z100 New York Radio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Z100 New York Radio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Z100 New York Radio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Z100 New York Radio may not be able to connect to the Internet when running in the background.

Reported Issues

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