Contact Jam Music Customer Service

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1. You can listen and download songs for free, there are NO ads and if you switch your phone screen off, the music continues playing!!! Love this app so much❤️😆❤️Since it's been last updated there are way too many bugs with the app on my android.

2. Love the quality of the music and how this app enables u to listen to that specific track before confirming download, has minor issues from time to time but its better than paying per track or constantly paying updates best part is its free.

3. But, is not just music, is all the YouTube videos! I really recommend it if you don't have money for Spotify, Deezer or YouTube Music.At begining was good, now no matter what I look for it says not matches found, I try with artist, videos and all but still said the same even with different songs, I used to love this app.

4. Only complaint is after 2, or 3 downloads it responds with time delayed message "request failed" or "requested track cant play" Other than that thanks JAM MUSICThis last update has made it impossible for me to open the app as it closes on its own and says that it has stopped.

5. Hope go back to normalI can't search up my favourite music, it says no matches found.. and I can't download them.. it was fine before and now it's awful.

6. I've had this app for months and it's the only one where the song files dont say corrupted so i would really appreciate if you could fix this little issueSince last update, every music that i select has the same song.

7. I'll stick with my own methods you do to.This app is the only I found to download music.

8. Pls fix this and put it back the way it was before..This was a good app to download music.

9. Therefore I can't download any music.

10. To be fixed.Any music or songs that I try to search up, that I actually like, don't come up.

11. Brings me way too often in play store to install other stuff I dont need and when I click on show more it tells me there's an error.

1. Fix Jam Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jam Music: Restarting the app will resolve most errors.
2. Update the Jam Music App. Here is how:
   1. On Android goto PlayStore » Search for "Jam Music" » Open Jam Music » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jam Music » click "UPDATE".
3. Clear Jam Music app cache: Clearing cached data will force your app to retrieve the latest data directly from Jam Music servers.
   1. On Android, goto Settings » Apps » Select "Jam Music" » click Storage » click "Clear Cache".
4. Check Jam Music app permissions. If any of these permissions required to use your device's features are disenabled, Jam Music might not work.
5. Uninstall and reinstall Jam Music. If nothing else has worked, completely uninstall Jam Music then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jam Music not working

2. Fix Jam Music Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jam Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jam Music not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jam Music may not be able to connect to the Internet when running in the background.