Published by jacAPPS

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Why should I report an Issue with The SoCal Sound?

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About The SoCal Sound

1. The SoCal Sound and thesocalsound. org are non-profit, public services of California State University Northridge and Saddleback College.

2. The SoCal Sound is Southern California’s only non-commercial station providing the best New music, Deep music & Local music.

3. We partner with and promote the music and arts communities in Southern California.

4. We help listeners discover new music and ideas.

5. The SoCal Sound is a non-profit, non-commercial radio station based at California State University, Northridge and Saddleback College.

The SoCal Sound Customer Insights

1. PLEASE UPDATE!!! THX!Large variety of music and music other stations don't playBest Playlist ever!!!!!Great app and even better musicTHIS IS THE MUSICAL HEARTBEAT OF ORANGE COUNTY SOUTHERN CALIFORNIA...PROGRESSIVE, TRENDSETTING AND A BEACON FOR THE REST OF THE UNITED STATES TO EVENTUALLY CATCH UP TO IN THE COMING DECADE OR SO.

2. needs an updated look, an equalizer (built in or integrating with system wide one), song suggestions (the website has it).Love this radio station.

3. Using an android note 10+... if that helps ya all! Keep up the good work!love the station, the app... not so much.

4. Will be back to five stars when fixed!Great Station! However the App does buffer and crash.

5. The station rocks! You guys do an awesome job.

6. It plays the best music.

7. My system even gave me a warning.

8. Check it out.Was loving this app...until it stopped working recently.

9. I love them all.

10. Buffers but never plays.

11. New and classic with Joe Walsh.

Steps to Troubleshoot & Fix The SoCal Sound Issues

1. Fix The SoCal Sound Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The SoCal Sound: Restarting the app will resolve most errors.
  2. Update the The SoCal Sound App. Here is how:
    1. On Android goto PlayStore » Search for "The SoCal Sound" » Open The SoCal Sound » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The SoCal Sound » click "UPDATE".
  3. Clear The SoCal Sound app cache: Clearing cached data will force your app to retrieve the latest data directly from The SoCal Sound servers.
    1. On Android, goto Settings » Apps » Select "The SoCal Sound" » click Storage » click "Clear Cache".
  4. Check The SoCal Sound app permissions. If any of these permissions required to use your device's features are disenabled, The SoCal Sound might not work.
  5. Uninstall and reinstall The SoCal Sound. If nothing else has worked, completely uninstall The SoCal Sound then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The SoCal Sound not working


2. Fix The SoCal Sound Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The SoCal Sound be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The SoCal Sound not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The SoCal Sound may not be able to connect to the Internet when running in the background.

Reported Issues