Contact Photo Editor Customer Service

Why should I report an Issue with Photo Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of dev.macgyver to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And it's free?!? Wow.Haven't tried the free version of Photoshop for Android in ages (and have no interest in doing so again), but this is the best thing I've seen in ages for actual image modification on Android.

2. However adding a "Canvas Size" button option into the "Resize" menu would be helpful for certain tasks.Tried and true! Over 10 years and different phones, I always come back to Photo Editor.

3. For example: I can take screenshots, crop them all, then convert them into a gif or pdf.What happened? I've been using this app for many years and I loved it, there was never a problem with it, and it's by far the best image editor out there! But the last update won't let me upload any images into it without loading them from within the app.

4. Only one thing I would like to see concerns "Canvas Size." It's current menu location is good if you need to adjust the canvas size as you are adding text/images to an already open image.

5. Pick any image, share it with the app and start using the many tweaks it contains, such as, adjusting contrasts, cropping, resizing, etc... You can also turn photos into sketches, oil painted images, charcoal, and much, much more.

6. Just now realized that this is an ad-supported paid product and bought it (my adblocker does that well!?), my bad for not going through menus 🤦It is a very useful editor, and I use it as a replacement for Photoshop, and I never used Photoshop.

7. Does basically everything photoshop does: Layering, levels, curves, effects, resizing, drawing/text, selecting, cutout, retouching, & advanced control over adjustments! Saves/converts many file types.

8. One thing I would request is in the Tools menu (where you can create gifs etc) there should be a tool to generate videos from photos, gifs, and other videos.

9. I highly recommend Photo Editor as the easiest to use.I've been using this app for ~4 years now and I absolutely love it.

10. Extremely impressed with the utilities for extracting and converting images to//from file formats (pdf, gif, etc.). I also LOVE the "Batch" tool.

11. The only shortcoming I see is the lack of a "custom" paper and image size in the print algarythm, but I'll bet there is a way around by using the printer's driver instead of the app for printing.

1. Fix Photo Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Photo Editor: Restarting the app will resolve most errors.
2. Update the Photo Editor App. Here is how:
   1. On Android goto PlayStore » Search for "Photo Editor" » Open Photo Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Editor » click "UPDATE".
3. Clear Photo Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Editor servers.
   1. On Android, goto Settings » Apps » Select "Photo Editor" » click Storage » click "Clear Cache".
4. Check Photo Editor app permissions. If any of these permissions required to use your device's features are disenabled, Photo Editor might not work.
5. Uninstall and reinstall Photo Editor. If nothing else has worked, completely uninstall Photo Editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Photo Editor not working

2. Fix Photo Editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Photo Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Photo Editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Photo Editor may not be able to connect to the Internet when running in the background.