Contact DIMS Vet Customer Service

Why should I report an Issue with DIMS Vet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ITmedicus Solutions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Let me know the problem please.What's the point if it doesn't show the price? I installed it for checking indication and price but in most of the case it shows "null" in the price section.Thanks to ITmedicus for this nice app but it should be protective from misuse by other non vet practitioner.

2. (Period) It happens with the generic category also Searching sulphate only shows those which have sulphate before like if I type shulphate then neomycin sulphate doesn'tshow Thisthingsshouldbe improvedThis app was running & working well.

3. Drug by indication option should be as like as Human DIMS.I would have given it 5★ but since i upgraded to android 10, the app keeps crushing when i click on any option.

4. It may helpful for everyone.By adding this, increasing poeple's Interest.Everything is perfect but the search engine of this app should be more powerfull You have to search everything according to the order of characters in name Like if you search eg.

5. Suppose I see zeolite brand but when back it never come to Zeolite, it start from acytylsaliclic /Albendazole bcause it takes much time for searching the brad again and again.

6. g.c greentill Typing greentill doesn't find any drug I have to type with periods like g then .(period) Then c then .

7. This will bring more pace in this field for both practitioner and students.Great app but corrrect some thing When back again start from 1st.

8. 1.Sometimes, By clicking indication option, no data is found there.

9. After Logging Out, Can't Log In Again With Correct Credentials, Showing Wrong Credentials.

10. Now i will give 4★, And for betterment need to add the price of those products.As a vet.

11. As many drug has been added to the market by different companies.

1. Fix DIMS Vet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DIMS Vet: Restarting the app will resolve most errors.
2. Update the DIMS Vet App. Here is how:
   1. On Android goto PlayStore » Search for "DIMS Vet" » Open DIMS Vet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DIMS Vet » click "UPDATE".
3. Clear DIMS Vet app cache: Clearing cached data will force your app to retrieve the latest data directly from DIMS Vet servers.
   1. On Android, goto Settings » Apps » Select "DIMS Vet" » click Storage » click "Clear Cache".
4. Check DIMS Vet app permissions. If any of these permissions required to use your device's features are disenabled, DIMS Vet might not work.
5. Uninstall and reinstall DIMS Vet. If nothing else has worked, completely uninstall DIMS Vet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DIMS Vet not working

2. Fix DIMS Vet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DIMS Vet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DIMS Vet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DIMS Vet may not be able to connect to the Internet when running in the background.