Contact Fastrack Reflex Customer Service

Why should I report an Issue with Fastrack Reflex?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Titan India to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The things remaining are the alignment of the display (and it would be loads better if it would be like in Mi Band 3) , stopwatch , timer , day , weather , an option to reject calls and turn the phone profile to silent.

2. Also please improve the filtering method used on the IMU to detect steps, as it isn't as accurate as expected.The band is cool, but this App is pathetic! Has a lot of UI issues that could have been ironed out with proper testing.

3. The sleep tracker is also useless So overall I paid 2k for a rubber band that shows time that too you've to touch that screen again and again.

4. Really disappointed with Fastrack.The band itself gets disconnected and you've to like connect the band manually again and again and even then you don't recieve all the notifications.

5. First it is difficult to connect the band with app and if you succeed, it's connectivity via bluetooth is broken automatically and could not be connected again.

6. Even after we attend the call from the phone, the band continously vibrates till we tap the touch sensor.

7. It would be much more convenient if the band detected the flick of the wrist and lit up to show the time.

8. It is very inconvenient to have to touch the band even to just look at the time.

9. Like the band is always close to the phone and still is not connected.

10. Although band is good but it's interface with app is worst.

11. i expect a software update to both.Only good for few days!! The app has stop syncing data from the watch.

1. Fix Fastrack Reflex Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fastrack Reflex: Restarting the app will resolve most errors.
2. Update the Fastrack Reflex App. Here is how:
   1. On Android goto PlayStore » Search for "Fastrack Reflex" » Open Fastrack Reflex » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fastrack Reflex » click "UPDATE".
3. Clear Fastrack Reflex app cache: Clearing cached data will force your app to retrieve the latest data directly from Fastrack Reflex servers.
   1. On Android, goto Settings » Apps » Select "Fastrack Reflex" » click Storage » click "Clear Cache".
4. Check Fastrack Reflex app permissions. If any of these permissions required to use your device's features are disenabled, Fastrack Reflex might not work.
5. Uninstall and reinstall Fastrack Reflex. If nothing else has worked, completely uninstall Fastrack Reflex then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fastrack Reflex not working

2. Fix Fastrack Reflex Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fastrack Reflex be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fastrack Reflex not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fastrack Reflex may not be able to connect to the Internet when running in the background.