Published by 123Muslim on Mar 1, 2024

Report an issue with Surah Al-Kahf.
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Why should I report an Issue with Surah Al-Kahf?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 123Muslim to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Surah Al-Kahf Customer Insights

1. My request to develop full Quran in same Arabic Font ..i give it 3star because a simple option was not added to it... i.e. while we are reading it, the screen timeout option should be increase by default until this app is in active mode.. overall this app is awesome.... 👌I would like to recommend this app to everyone bcz the phone is something which is almost all day around you and you can read through this app anytime you get free a little in this busy age... This made my friday blesssed Thank youMa Shah Allah.

2. Its easy to recite the surah anywhere we want to just by opening the app.It's worth experiencing, i have used its full quran app, munzil and surahy asin and found it always very convenient .

3. May Allah reward efforts of developers .Really very perfect aap.Each n every lines r clearly written n easy to recite.

4. Jazakallahu khair for the team.Very convenient except for the add videos that start when you are trying to leave the app (especially when you are reciting in the night).Best Arabic Font .

5. Jazakillah Kindly share option for direct opening from ayat.Very very simple app and easy to use it.

6. Best scroll and front look for those having eyesight problem specially positive number it's very convenient to recite .

7. May almighty Allah subhan'awa ta'ala accord the developer with immense amount of success in both the worlds.

8. Its easy to recite as the words are as same as the printed paper.

9. Lots of prayers for all developer team and their families and elders.

10. Very easy on eyes, without any stress.

11. N jazak Allah.

Steps to Troubleshoot & Fix Surah Al-Kahf Issues

1. Fix Surah Al-Kahf Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Surah Al-Kahf: Restarting the app will resolve most errors.
  2. Update the Surah Al-Kahf App. Here is how:
    1. On Android goto PlayStore » Search for "Surah Al-Kahf" » Open Surah Al-Kahf » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Surah Al-Kahf » click "UPDATE".
  3. Clear Surah Al-Kahf app cache: Clearing cached data will force your app to retrieve the latest data directly from Surah Al-Kahf servers.
    1. On Android, goto Settings » Apps » Select "Surah Al-Kahf" » click Storage » click "Clear Cache".
  4. Check Surah Al-Kahf app permissions. If any of these permissions required to use your device's features are disenabled, Surah Al-Kahf might not work.
  5. Uninstall and reinstall Surah Al-Kahf. If nothing else has worked, completely uninstall Surah Al-Kahf then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Surah Al-Kahf not working


2. Fix Surah Al-Kahf Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Surah Al-Kahf be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Surah Al-Kahf not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Surah Al-Kahf may not be able to connect to the Internet when running in the background.

Reported Issues

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