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Why should I report an Issue with Surah Al Fatiha?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Al kalam to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Surah Al Fatiha Customer Insights
Steps to Troubleshoot & Fix Surah Al Fatiha Issues
1. Fix Surah Al Fatiha Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Surah Al Fatiha: Restarting the app will resolve most errors.
Update the Surah Al Fatiha App. Here is how:
On Android goto PlayStore » Search for "Surah Al Fatiha" » Open Surah Al Fatiha » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Surah Al Fatiha » click "UPDATE".
Clear Surah Al Fatiha app cache: Clearing cached data will force your app to retrieve the latest data directly from Surah Al Fatiha servers.
On Android, goto Settings » Apps » Select "Surah Al Fatiha" » click Storage » click "Clear Cache".
Check Surah Al Fatiha app permissions. If any of these permissions required to use your device's features are disenabled, Surah Al Fatiha might not work.
Uninstall and reinstall Surah Al Fatiha. If nothing else has worked, completely uninstall Surah Al Fatiha then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Surah Al Fatiha not working
2. Fix Surah Al Fatiha Server issues & Internet Connection
Check network connection: An unstable Internet will make Surah Al Fatiha be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Surah Al Fatiha not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Surah Al Fatiha may not be able to connect to the Internet when running in the background.