Contact Movie Editing Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Movie Editing.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. But its so terrible when you can't even leave the app for a second otherwise it will delete everything you've edited 😒 it pisses me off because I've work so hard on 1 video and when I left the app for a bit to do something else, it just deleted what I had worked on for like 2 hours straight.I liked the original iMovie but after it updated and changed its name I don't like it anymore because it doesn't let you cut things out and every time you're in the middle of editing something the screen goes completely black and all of your editing work goes to waste even if you come back later or refresh it it's gone.

2. I do not recommend this app.It was working at first I thought they were going to be perfect but... every single time I try to put a lot of videos together it just crashes I remember I put a lot of hard work into this video and then it just froze on this one picture and I was so excited to see it on my YouTube channel and then it just froze and this happened twice I'm about to deleteThe editing in itself is good, there are many good tools for the phone.

3. Edit: The export is very glitchy but not sure if it is cause I used a lot of clips.Really good! My only issue is it appears as if the intro theme cannot be limited to just a smaller duration, it takes over the whole video clear which is a huge bummer.

4. It also doesn't let us delete or edit the text once its added.Just about to delete! Every click brings you to a 5 second advert and most of the time when the 5 seconds ends, it won't let me close it.

5. It keeps crashing when I scroll, and I can't even export 1% anymore it doesn't work.

6. I've tried everything and still can't get it to export!!The app doesn't work well, and they always tell you about buying pro.

7. Its great that we can choose how long we want the clip for but the text is another story.

8. Sometimes you can exit the app and reenter and this ad doesn't pop up, but many a time I have had to do that multiple times... (I saw that many ppl have the same issue! )Not bad.

9. Then I have to split it and individually apply it 8 times, so that the video clip rotates the full 360 degrees.

10. In other words you will have to make your intro and then save it, then start over fresh with the newly create an intro and whatever Clips you want to add.

11. Any way to fix this or maybe I am doing something wrong, please let me know.This app was good for me when I first got it! Didn't mind the ads and it worked just fine.

1. Fix Movie Editing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Movie Editing: Restarting the app will resolve most errors.
2. Update the Movie Editing App. Here is how:
   1. On Android goto PlayStore » Search for "Movie Editing" » Open Movie Editing - Pro Video Edit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Movie Editing » click "UPDATE".
3. Clear Movie Editing - Pro Video Edit app cache: Clearing cached data will force your app to retrieve the latest data directly from Movie Editing servers.
   1. On Android, goto Settings » Apps » Select "Movie Editing - Pro Video Edit" » click Storage » click "Clear Cache".
4. Check Movie Editing app permissions. If any of these permissions required to use your device's features are disenabled, Movie Editing might not work.
5. Uninstall and reinstall Movie Editing. If nothing else has worked, completely uninstall Movie Editing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Movie Editing not working

2. Fix Movie Editing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Movie Editing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Movie Editing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Movie Editing may not be able to connect to the Internet when running in the background.