Contact Heria Pro Customer Service

Why should I report an Issue with Heria Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Chris Heria, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I have the free version, and when i start looking in the beginner exercises, it shows which are Pro and the ones that are free.

2. The prior version had quite a few bugs that this one does not exhibit.I used the free version of this app for about two months, doing the at home quarantine program twice.

3. I am glad to see that the "Start Workout" button issue was sorted out on the latest update (March 26, 2021).

4. Apart from some odd UI/UX design choices (such as the lack of any kind of sound signal for when time is up/starting for any given exercise) I found the app great.

5. Even connected to a high speed internet, the servers and use of the app is unacceptable, I would recommend to find an alternative.I have the paid version because I wanted to create a lot of my own workouts.

6. There are plenty of workouts to choose from, scheduling feature along with designing your own workout sets.

7. Needs fixing ASAPThis app has so much potential but its ruined by several things to a point that it is so frustrating i want to delete the app every time I open it.

8. With the bugs even making it impossible to use the app and start a workout because it will say offline.

9. Still some stability issues, and if you don't save a workout and your phone goes to sleep, you have to start all over.

10. Either get rid of this "glitch" or provide a way to manually switch between these options.Good App Bad Execution: Really looked forward to this app with calendar and auto generated workout.

11. It's been some time since I worked out, but the exercises are scalable and he will constantly remind you of how one can modify this movement.

1. Fix Heria Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Heria Pro: Restarting the app will resolve most errors.
2. Update the Heria Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Heria Pro" » Open Heria Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Heria Pro » click "UPDATE".
3. Clear Heria Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Heria Pro servers.
   1. On Android, goto Settings » Apps » Select "Heria Pro" » click Storage » click "Clear Cache".
4. Check Heria Pro app permissions. If any of these permissions required to use your device's features are disenabled, Heria Pro might not work.
5. Uninstall and reinstall Heria Pro. If nothing else has worked, completely uninstall Heria Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Heria Pro not working

2. Fix Heria Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Heria Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Heria Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Heria Pro may not be able to connect to the Internet when running in the background.