Published by Intro Media

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Why should I report an Issue with 3D Intro Video Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Intro Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

3D Intro Video Maker Customer Insights

1. Id rather not have an intro than use this lmaoI don't use this for intros but I used to edit my video cuz more like a video editor then intro video maker but then at the end of the day I still got my subscribers do not listen to the two on one star people will you can listen to I mean read the comments but still I love this thing I'm not giving it five stars cuz I was disappointed that it was not of intro editor but I added my videos I hope this comment helped you buy one of the Google's fansHi #3D_intro_video_maker Here is a soo big problem when i record a video for YouTube i set a intro my intros Is not landscape please fix the problem Thats so good app thanks for making the app.plz fix the problemThis app is amazing.

2. I was finding many apps for making slow-motion videos but I didnt find the best later I got this and it's beautifulIts a good app but it's not what I'm looking for the text can't have an animation or anything so yeI Like This Game But I Got A Problem With Making An Intro Because It Kicks Me Off The Game Can You Fix It Please I Rated It 5 Stars Because This Is The Best App, Hope You Fix The Problem, Bye (๑´•.̫ • `๑)great app, but it's more of a video editor than maker.

3. I downloaded it and it wanted me to record a video for my intro.

4. This app is not an intro maker that's for sure 😂.

5. It sucks, and its a total wast if time.

Steps to Troubleshoot & Fix 3D Intro Video Maker Issues

1. Fix 3D Intro Video Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 3D Intro Video Maker: Restarting the app will resolve most errors.
  2. Update the 3D Intro Video Maker App. Here is how:
    1. On Android goto PlayStore » Search for "3D Intro Video Maker" » Open 3D Intro Video Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 3D Intro Video Maker » click "UPDATE".
  3. Clear 3D Intro Video Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from 3D Intro Video Maker servers.
    1. On Android, goto Settings » Apps » Select "3D Intro Video Maker" » click Storage » click "Clear Cache".
  4. Check 3D Intro Video Maker app permissions. If any of these permissions required to use your device's features are disenabled, 3D Intro Video Maker might not work.
  5. Uninstall and reinstall 3D Intro Video Maker. If nothing else has worked, completely uninstall 3D Intro Video Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 3D Intro Video Maker not working


2. Fix 3D Intro Video Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 3D Intro Video Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 3D Intro Video Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 3D Intro Video Maker may not be able to connect to the Internet when running in the background.

Reported Issues