Published by Stirling Corp

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Why should I report an Issue with Instant Libraries?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Stirling Corp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Instant Libraries Customer Insights

1. The problem is once you download the book it sends you to a different app to read it and the books dont show up to the reading app it sends you to.Does not work.

2. Customer support does not respond!!!I have been unable to download books since I downloaded the app.

3. It wasn't until I sifted through these comments to see I needed to download Google Play Books.

4. Not impressed and not impressed with the grammar content of the book " Wyoming ."i downloaded the app and got my free books.

5. Please change this.Got a gift card for 50 books .... didn't find a place to enter # put it in the 100 books .... got the 7 free books only .

6. It keeps showing that it is downloading but doesn't actually downloadi was able to download but i couldn't read.

7. its been telling me to download one epub appCan't listen to 1 book.

8. Books do not download.

9. Audio books do not play.

10. Love that they can be downloaded and listened to offline.

11. But initially I couldn't figure out how to play the files.

Steps to Troubleshoot & Fix Instant Libraries Issues

1. Fix Instant Libraries Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Instant Libraries: Restarting the app will resolve most errors.
  2. Update the Instant Libraries App. Here is how:
    1. On Android goto PlayStore » Search for "Instant Libraries" » Open Instant Libraries » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Instant Libraries » click "UPDATE".
  3. Clear Instant Libraries app cache: Clearing cached data will force your app to retrieve the latest data directly from Instant Libraries servers.
    1. On Android, goto Settings » Apps » Select "Instant Libraries" » click Storage » click "Clear Cache".
  4. Check Instant Libraries app permissions. If any of these permissions required to use your device's features are disenabled, Instant Libraries might not work.
  5. Uninstall and reinstall Instant Libraries. If nothing else has worked, completely uninstall Instant Libraries then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Instant Libraries not working


2. Fix Instant Libraries Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Instant Libraries be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Instant Libraries not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Instant Libraries may not be able to connect to the Internet when running in the background.

Reported Issues