Contact Threads Customer Service

Why should I report an Issue with Threads?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Instagram to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whatever it is you’re interested in, you can follow and connect directly with your favorite creators and others who love the same things — or build a loyal following of your own to share your ideas, opinions and creativity with the world.

2. Whether it’s about new music, movie premieres, sports, games, TV shows, fashion, or the latest product releases, find discussions and receive notifications any time your favorite profiles start a new thread.

3. Threads is part of the fediverse, a global, open, social network of independent servers operated by third parties around the world.

4. Accounts you’ve blocked will carry over from Instagram, and we’re enforcing the same Community Guidelines to help ensure everyone interacts safely and authentically.

5. Find your community and connect with people who care about whatever it is you’re interested in.

6. Automatically follow the same accounts you follow on Instagram in a few taps, and discover new accounts too.

7. Customize your settings and use controls to manage who can see your content, reply to your threads, or mention you.

8. From TV recommendations to career advice, get answers to your questions or learn something new from crowd-sourced conversations, thought leaders and industry experts.

9. Threads is where communities come together to discuss everything from the topics you care about today to what’ll be trending tomorrow.

10. Jump to the replies to get in on the action and react to commentary, humor and insight from the creators you know and love.

11. Say more with Threads — Instagram’s text-based conversation app.

1. For example, when searching a topic, you don't find anything related to that topic, meaning anything that comes to you is via your main page, which incase lowers a lot of outreach and possibility of finding content that relates to you.

2. If you have more than one Instagram account, Threads doesn't allow easy switching between accounts without involving logging out/logging in/security confirmation.

3. Pretty please 🙏 Since this is competing with a certain bird app, a trending page with current events/etc would be really nice and appreciated!Could be great if all pages loaded when you clicked on them.

4. Also, home page is super slow to refresh and posting a thread or reply is very slow to publish & sometimes freezes.

5. There is still room for improvements... I would like to see a trending page, longer videos, and an edit button for any threads(posts) uploaded by the user.

6. It can be a good app, but it feels rushed.The first day on the app has been really good- I haven't noticed any bad bugs or experienced any crashes.

7. I would really like to be able to have a different list of people I follow on each app.Continually running into a message, "Sorry, something went wrong.

8. After choosing to sync with IG accounts I follow I weeded through them but about 1/3 that I unfollowed reappeared.

9. Needs a feed specifically for accounts you follow.

10. And my biggest thing: if you follow someone on Threads, you automatically follow them on Instagram as well.

11. Overall, it's a decent first version that I hope will get more features as time goes on.

1. Fix Threads Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Threads: Restarting the app will resolve most errors.
2. Update the Threads App. Here is how:
   1. On Android goto PlayStore » Search for "Threads" » Open Threads » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Threads » click "UPDATE".
3. Clear Threads app cache: Clearing cached data will force your app to retrieve the latest data directly from Threads servers.
   1. On Android, goto Settings » Apps » Select "Threads" » click Storage » click "Clear Cache".
4. Check Threads app permissions. If any of these permissions required to use your device's features are disenabled, Threads might not work.
5. Uninstall and reinstall Threads. If nothing else has worked, completely uninstall Threads then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Threads not working

2. Fix Threads Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Threads be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Threads not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Threads may not be able to connect to the Internet when running in the background.