Published by Inferno Labs on Sep 6, 2023

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Why should I report an Issue with Sneaker Mock - Custom Kicks?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Inferno Labs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sneaker Mock Customer Insights

1. What I think the game developers should do is allow you to sell your shoes depending on rating from AI or just sell them and with the money buy new shoes which would make the game alot more interesting another suggestion is that they allow you to create a shoe itself which would be cool please put in one of the suggestions and thank you for taking the time to readGreat Idea! I love the app! But, the shoe designing interface needs some tweaking.

2. Also instead of having different areas for Kobe's and LeBron's you guys should make one section for Nike itselfVery good app and very fun to use but I'd really enjoy an option to easily keep all the colours im using together as sometimes i cant find the exact shade i have previously used on a shoeWhy i'm rating this app is that it has helped me to download anything, everything i want or like very much anyone who created this app has done very well and you have to improve more on what you have done for us and we thank you very,very, very very much thank you .May Jehovah bless you for your whole family and life , that's why I'm asking you to please improve on it .

3. Thanks for letting us know and get play storeOverall its a pretty cool app but the fact I can't change background colour is a nightmare when using black on the templatesReally cool and fun but it be nice to change the background, when I color a shoe part black it blends with the background.

4. Pls pls fix itThis game is fun but it needs to the changes like when I choose a different cover but it makes me go over the Nike so that's why I chose a one-star raid so make this game better NOW!!!!!!!!!!!Really nice! Very simple, yet well done.

5. And update it, add more shoes and add the cement print for the jordan 3sAmazing game nothing wrong with it just have to learn to play which isn't hard but I finished all the shoes.

6. Only thing is it needs more optimization, like make EVERY PART of the shoe different.

7. Like when I color one part of the shoe it counts as another part? Scratch that.

8. I LOVE IT.

Steps to Troubleshoot & Fix Sneaker Mock Issues

1. Fix Sneaker Mock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sneaker Mock: Restarting the app will resolve most errors.
  2. Update the Sneaker Mock App. Here is how:
    1. On Android goto PlayStore » Search for "Sneaker Mock" » Open Sneaker Mock - Custom Kicks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sneaker Mock » click "UPDATE".
  3. Clear Sneaker Mock - Custom Kicks app cache: Clearing cached data will force your app to retrieve the latest data directly from Sneaker Mock servers.
    1. On Android, goto Settings » Apps » Select "Sneaker Mock - Custom Kicks" » click Storage » click "Clear Cache".
  4. Check Sneaker Mock app permissions. If any of these permissions required to use your device's features are disenabled, Sneaker Mock might not work.
  5. Uninstall and reinstall Sneaker Mock. If nothing else has worked, completely uninstall Sneaker Mock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sneaker Mock not working


2. Fix Sneaker Mock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sneaker Mock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sneaker Mock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sneaker Mock may not be able to connect to the Internet when running in the background.

Reported Issues