Contact BBC Wildlife Magazine Customer Service

Why should I report an Issue with BBC Wildlife Magazine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Our Media Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Can't see subscription of magazine anymore!!None of the BBC Magazine Apps are working flawlessly.It seems one has to pay for Anything! I uninstalled it! Too bad.This is no more than a link into the BBC shop.

2. However, since updating to the new app version on 15 March, my issues only show up to May 2018, even though previously I had issues up to November 2021.

3. It's too much money for a couple of pages with lovely animals, however I was curious about it.I can't even subscribe for any magazine.

4. Always enjoy this app and bought a Complete Collection back in November 2021.

5. Even after buying a subscription online this can't be redeemed through the app using sub number.

6. It's always showing unavailable for this purchase.Change mobiles but kept same phone number.

7. I bought via the app so don't have any option to restore issues.

8. Purchases now restored, thanks for the prompt response.Doesn't work.

9. Can this be fixed so that I can get my missing issues back? *Update.

10. Their customer service doesn't respond to queries.

11. Can't take out a subscription or buy an individual mag through the app.

1. Fix BBC Wildlife Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BBC Wildlife Magazine: Restarting the app will resolve most errors.
2. Update the BBC Wildlife Magazine App. Here is how:
   1. On Android goto PlayStore » Search for "BBC Wildlife Magazine" » Open BBC Wildlife Magazine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BBC Wildlife Magazine » click "UPDATE".
3. Clear BBC Wildlife Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from BBC Wildlife Magazine servers.
   1. On Android, goto Settings » Apps » Select "BBC Wildlife Magazine" » click Storage » click "Clear Cache".
4. Check BBC Wildlife Magazine app permissions. If any of these permissions required to use your device's features are disenabled, BBC Wildlife Magazine might not work.
5. Uninstall and reinstall BBC Wildlife Magazine. If nothing else has worked, completely uninstall BBC Wildlife Magazine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BBC Wildlife Magazine not working

2. Fix BBC Wildlife Magazine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BBC Wildlife Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BBC Wildlife Magazine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BBC Wildlife Magazine may not be able to connect to the Internet when running in the background.