Published by DAYPAYZ Media

Report an issue with BBC Urdu.
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Why should I report an Issue with BBC Urdu?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DAYPAYZ Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

BBC Urdu Customer Insights

1. AkbarFonts size is too small even i increase system fonts size large also use third party enlarge fonts app for bbc urdu but no effect on this app but its older version font size is large please solve this problem because many reader have low eye sightDisappointed to install it.

2. I'm uninstalling it nd will experience next timevery poor application.it shows ads after every 5sec I installed this app to read news but it seems I install to read ads.

3. Please fix the issue.Bad Experience when I Open First time it run amazing but After that It Show only Blank Page Everytime I try A lot Of Times But Nothing Changes except blank pages So if you know plz Fix that quicklyDoes not work.

4. ThanksIt is vigilant and impartial media, having a century of years experience of worldwide news and their analyses.

5. very poor application less than zero ratingReliable Accurate Deep analysis of news.

6. This app is not playing in my device of version 7.0, why????Very Good app BBC we receive latest news within a minute.

7. U r not updating it properly, whenever I opened it I found 4/5 hours early news.

8. News from all Over the world, in different languages.

9. Keeps on saying server needs some settings.

10. Please ensure that you have set up your API keys and parameters as documented".Best app but from 5 days it's not opening.

11. I tried many times installation but the app fail to open.

Steps to Troubleshoot & Fix BBC Urdu Issues

1. Fix BBC Urdu Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BBC Urdu: Restarting the app will resolve most errors.
  2. Update the BBC Urdu App. Here is how:
    1. On Android goto PlayStore » Search for "BBC Urdu" » Open BBC Urdu » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BBC Urdu » click "UPDATE".
  3. Clear BBC Urdu app cache: Clearing cached data will force your app to retrieve the latest data directly from BBC Urdu servers.
    1. On Android, goto Settings » Apps » Select "BBC Urdu" » click Storage » click "Clear Cache".
  4. Check BBC Urdu app permissions. If any of these permissions required to use your device's features are disenabled, BBC Urdu might not work.
  5. Uninstall and reinstall BBC Urdu. If nothing else has worked, completely uninstall BBC Urdu then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BBC Urdu not working


2. Fix BBC Urdu Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BBC Urdu be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BBC Urdu not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BBC Urdu may not be able to connect to the Internet when running in the background.

Reported Issues