Published by Media Applications Technologies for the BBC on Oct 2, 2024

contact BBC Arabic Chat with our AI-based BBC Arabic Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with BBC Arabic?



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Why chat with our AI BBC Arabic Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of BBC Arabic.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Was looking for a non"western" view of news, but ...Is my favorite news station since long time, wherever country I be always reading or listening to BBC London, just i hope to provide option for search to can get an old topics.Unfortunate that it's not possible to copy and paste a word or two, or even select to use Google translate or similar appsOne main transmission broadcasting reliable to high degree of trust ,though globally its an skilled radio broadcasting.

2. Retyping the word into the dictionary takes time, so the inability to copy and paste is a real drag.Just 1 BBC News app with multi language choice (in settings) will be better! Adding languages options within the UK and Perhaps better still the English BBC World News app could be a better idea.Very interesting app, I do not depart from it, I keep probing in and enjoying all the excellent and profitable spiritual and educational subjects.

3. But what i dont like is that there is no feature which allows someone to add his favourite categorites into one list.This would be a great app for someone studying Arabic, except you cannot select words to copy and paste into a dictionary app.

4. this feature is available in all other news app, please consider this option.Disappointed that there isnt a language selection.

5. A very nice news application, very interesting and easy to use.

6. Than you very much.the content is amazing, however it needs to add the option of saving the articles.

Steps to Troubleshoot & Fix BBC Arabic Issues

1. Fix BBC Arabic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BBC Arabic: Restarting the app will resolve most errors.
  2. Update the BBC Arabic App. Here is how:
    1. On Android goto PlayStore » Search for "BBC Arabic" » Open BBC Arabic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BBC Arabic » click "UPDATE".
  3. Clear BBC Arabic app cache: Clearing cached data will force your app to retrieve the latest data directly from BBC Arabic servers.
    1. On Android, goto Settings » Apps » Select "BBC Arabic" » click Storage » click "Clear Cache".
  4. Check BBC Arabic app permissions. If any of these permissions required to use your device's features are disenabled, BBC Arabic might not work.
  5. Uninstall and reinstall BBC Arabic. If nothing else has worked, completely uninstall BBC Arabic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BBC Arabic not working


2. Fix BBC Arabic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BBC Arabic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BBC Arabic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BBC Arabic may not be able to connect to the Internet when running in the background.

Reported Issues

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