Published by Simplified APP Solutions, LLC

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Why should I report an Issue with My Live Doctors - Online Docto?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Simplified APP Solutions, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Live Doctors Customer Insights

1. This app was recommended by a friend and I love it! I book an online physician appointment any time I have a medical issue!If you want to find a doctor for allergies, a headache or the flu I recommend this app.

2. If you want to find a doctor and get treated at home then this is a must-have appThis is the first time I tried a doctors app.

3. Booked an online physician appointment and ent some pictures too!he online doctor consultation app is actually pretty good.

4. I booked an online doctor appointment at a time that suited me and called the doctor at that time.

5. Booked an online physician appointment and ent some pictures too!I was struggling with allergies and had tried everything.

6. 3 days in and kiddo was much better!I was looking for a doctors app to find an online doctor I could trust.

7. I booked an online appointment on this doctors online app and it helped me find doctors online.

8. When I came back to the app there was no location to enter the code and it kept asking me to select the country which was already there.This is the first time I tried a doctors app.

9. The best part was that I was able to choose my physician at a time that was good for me.I've tried a lot of doctors apps but I found this one to be less complicated.

10. Wasn't sure it was going to work but it was actually very easy..I wanted to ask about my acne flare.

11. Wasn't sure it was going to work but it was actually very easy..I wanted to ask about my acne flare.

Steps to Troubleshoot & Fix My Live Doctors Issues

1. Fix My Live Doctors Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Live Doctors: Restarting the app will resolve most errors.
  2. Update the My Live Doctors App. Here is how:
    1. On Android goto PlayStore » Search for "My Live Doctors" » Open My Live Doctors - Online Docto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Live Doctors » click "UPDATE".
  3. Clear My Live Doctors - Online Docto app cache: Clearing cached data will force your app to retrieve the latest data directly from My Live Doctors servers.
    1. On Android, goto Settings » Apps » Select "My Live Doctors - Online Docto" » click Storage » click "Clear Cache".
  4. Check My Live Doctors app permissions. If any of these permissions required to use your device's features are disenabled, My Live Doctors might not work.
  5. Uninstall and reinstall My Live Doctors. If nothing else has worked, completely uninstall My Live Doctors then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Live Doctors not working


2. Fix My Live Doctors Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Live Doctors be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Live Doctors not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Live Doctors may not be able to connect to the Internet when running in the background.

Reported Issues