Published by Diabete Italia Onlus

Report an issue with Il Mio Diabete.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Il Mio Diabete?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Diabete Italia Onlus to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Il Mio Diabete Customer Insights

Steps to Troubleshoot & Fix Il Mio Diabete Issues

1. Fix Il Mio Diabete Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Il Mio Diabete: Restarting the app will resolve most errors.
  2. Update the Il Mio Diabete App. Here is how:
    1. On Android goto PlayStore » Search for "Il Mio Diabete" » Open Il Mio Diabete » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Il Mio Diabete » click "UPDATE".
  3. Clear Il Mio Diabete app cache: Clearing cached data will force your app to retrieve the latest data directly from Il Mio Diabete servers.
    1. On Android, goto Settings » Apps » Select "Il Mio Diabete" » click Storage » click "Clear Cache".
  4. Check Il Mio Diabete app permissions. If any of these permissions required to use your device's features are disenabled, Il Mio Diabete might not work.
  5. Uninstall and reinstall Il Mio Diabete. If nothing else has worked, completely uninstall Il Mio Diabete then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Il Mio Diabete not working


2. Fix Il Mio Diabete Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Il Mio Diabete be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Il Mio Diabete not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Il Mio Diabete may not be able to connect to the Internet when running in the background.

Reported Issues