Contact oujo Customer Service

Why should I report an Issue with oujo for AniList?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of IKN to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. tap reconnect to try and reestablish a connection." I've tried pressing reconnect multiple times and it just wont load.Easy to use and it has many useful settings, great app, definitely recommend! However I'm not sure if it's just me with this issue, but the app always changes my rating to 3 on every anime and manga I've read, it's not really much of an inconvenience to me, but it feels bad to give good anime and manga a bad rating.

2. Even going to the browser from the app would inprove it since having to go to the browser directly can be an inconvenience at times, but still a good way to keep track of your anime history.Great and really sleek looking app.

3. When you enter an anime would be nice Nothing changed so far toohi! i understand what u meant by the 0 chapters/eps now but now for some reason i cant get into the app and i didnt do anything, it says "an error occured, in order to prevent damage to your data, the server app shut you out from your lists.

4. Edit: It re-updates my rating after a few seconds, it seems, so it's not an issue anymore, changing my rating to 5 stars :) Thanks!Great app! Fast and the layout is easy to get used to.

5. The sorting functionality is great and I like being able to choose which tab to open up into since I mainly use Anilist as a manga tracker.

6. The ease of access in logging episodes watched and adding new shows is amazing and I am very thankful for the work you've put in to develop this.

7. Besides that, this app is an excellent way to keep track of your favorite shows and it also alerts you when your currently airing shows release a new episode.

8. Like "descending (rating)" for the "Completed" category is nice but for the "Planning" category i would like to sort by "upcoming next" but I can't because "Sort" option applies to every category.

9. It would be great if the app could allow us to add anime/manga to our personal made lists during editing.

10. It's easy to enter entries, is quick and the UI is also great.

11. It doesn't seem to allow that, and the lists function is something I use quite a bit to help me categorise the stuff I read.

1. Fix oujo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart oujo: Restarting the app will resolve most errors.
2. Update the oujo App. Here is how:
   1. On Android goto PlayStore » Search for "oujo" » Open oujo for AniList » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for oujo » click "UPDATE".
3. Clear oujo for AniList app cache: Clearing cached data will force your app to retrieve the latest data directly from oujo servers.
   1. On Android, goto Settings » Apps » Select "oujo for AniList" » click Storage » click "Clear Cache".
4. Check oujo app permissions. If any of these permissions required to use your device's features are disenabled, oujo might not work.
5. Uninstall and reinstall oujo. If nothing else has worked, completely uninstall oujo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing oujo not working

2. Fix oujo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make oujo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to oujo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, oujo may not be able to connect to the Internet when running in the background.