Contact IKEA Store Customer Service

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1. Also, I was previously forced to change my password to a less secure one (didn't allow special characters), which is absolutely nuts, and wildly irresponsible in terms of protecting our personal data - at least they've fixed that.It syncs with desktop and gives the code and location of your items in the store of your choice.

2. So then I have to remember what was on my list and look the items up individually to find where they're located, or print out my list from the web site at home (which has no problem keeping me logged in) before I show up at the store.

3. I adore the quality of IKEA and the store is great fun, but the app is not what it was or could be.This app used to be helpful in accessing my shopping list in the store.

4. Don't be myopic.The app is slow, unsuited for mobile screens (does not adapt to different sizes, text gets cut off, etc), and it costs more time using the app than simply taking a picture or writing your item down.

5. Also, app is *very* s...l...o...w. I understand you're getting ready to eliminate store map/shopper lists and pencils along with measuring tapes and catalogs in favor of apps.

6. IKEA really needs to fix this problem, because right now the app is only semi-useful to me.Two complaints: 1) When you scroll to the end of a results list, it refreshes and says there are no results at all.

7. Latest released Android version, both Pixel 2 and now 3a.The cart in my Android app has disappeared, replaced with a useless (to me) shopping list.

8. It gets stuck in the loading phase or says that it has finished loading but is still on the previous Shopping List.

9. However, in a store that is set up more as an shopping adventure than a mere shopping experience, an interactive map can be a boon for both the customer and as a marketing tool/data mine.

10. Create new lists, saved 1 item to 1 list, further attempts causes app to freeze.

11. I've disabled my VPN, I've gone cell only, I've tried on 3 different IKEA in-store Wi-Fi signals, and on 2 different home Wi-Fi connections, both fiber based.

1. Fix IKEA Store Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IKEA Store: Restarting the app will resolve most errors.
2. Update the IKEA Store App. Here is how:
   1. On Android goto PlayStore » Search for "IKEA Store" » Open IKEA Store » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IKEA Store » click "UPDATE".
3. Clear IKEA Store app cache: Clearing cached data will force your app to retrieve the latest data directly from IKEA Store servers.
   1. On Android, goto Settings » Apps » Select "IKEA Store" » click Storage » click "Clear Cache".
4. Check IKEA Store app permissions. If any of these permissions required to use your device's features are disenabled, IKEA Store might not work.
5. Uninstall and reinstall IKEA Store. If nothing else has worked, completely uninstall IKEA Store then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IKEA Store not working

2. Fix IKEA Store Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IKEA Store be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IKEA Store not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IKEA Store may not be able to connect to the Internet when running in the background.