Published by Maccabi Healthcare Services on Nov 3, 2024

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Why chat with our AI מכבי שירותי בריאות Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. You must make an option to return to the old interface design that was actually usable, clear, and functioning! Why do you upload an update that is full of bugs and does not work at all?! I didn't have to use the app I would never bothered to write this.. Terrible app... Hope you fix this fast.. After the update, still nothing is working..Works well most of the time.

2. Also, the availability of the appointments it shows are not up to date, it may show you a date for a doctor and an option to book, once you click and you go through everything, it tells you in the end that booking an appointment is not available at this time.

3. At least put on this website English translation botton in English so people who have hard time with language will be able to read what their doctor's documents are for them.

4. Great features such as making appointments for phone conversations with the doctor, or adding the appointment to your calendar automatically, are much appreciated.

5. And this happens every damn time.Since the new update constantly crashes and does not work at all.

6. You could actually help save a life by being helpful to us!!! Thank you...tali zurielAfter one update instead of making tennis easier you made it more complicated.

7. Now with this useless update we need to put our names and the names of the doctor.

8. Usability? Not here! Enjoy the late 90s way of doing things with a design that might have looked good on the iPhone 3g but now is a pixelated monument for how things shouldn't be done.

9. Before when We needed to make an appointment with the doctor were just needed to choose the doctor.

10. No proper way of communicating bugs like those besides in the reviews sectionShameful that an organization as big as this would produce such a overwhelmingly bad application.

11. If for some reason the attempt to login with a fingerprint was unsuccessful - it gets deleted entirely from the system.

Steps to Troubleshoot & Fix מכבי שירותי בריאות Issues

1. Fix מכבי שירותי בריאות Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart מכבי שירותי בריאות: Restarting the app will resolve most errors.
  2. Update the מכבי שירותי בריאות App. Here is how:
    1. On Android goto PlayStore » Search for "מכבי שירותי בריאות" » Open מכבי שירותי בריאות » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for מכבי שירותי בריאות » click "UPDATE".
  3. Clear מכבי שירותי בריאות app cache: Clearing cached data will force your app to retrieve the latest data directly from מכבי שירותי בריאות servers.
    1. On Android, goto Settings » Apps » Select "מכבי שירותי בריאות" » click Storage » click "Clear Cache".
  4. Check מכבי שירותי בריאות app permissions. If any of these permissions required to use your device's features are disenabled, מכבי שירותי בריאות might not work.
  5. Uninstall and reinstall מכבי שירותי בריאות. If nothing else has worked, completely uninstall מכבי שירותי בריאות then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing מכבי שירותי בריאות not working


2. Fix מכבי שירותי בריאות Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make מכבי שירותי בריאות be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to מכבי שירותי בריאות not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, מכבי שירותי בריאות may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by SHIMON NOVEMBER

could not log into my 4+ year old Macabbi Sheli account this past week to make doctor appointments etc. Customer service could not help on phone. Went to 40 Agrippas Jerusalem for help and they gave me this new password which works here but not when I try to go onto my online account. What do I need to do to get things functional

— 2 years ago by Danya Baird

Please cancel my Maccabi coverage. ID number: 9 100383306 I tried to cancel in person but apparently selected the wrong type of coverage. Please cancel whatever subscription I have. Thank you.

— 2 years ago by Claire Sigal

Hello, I need to cancel my Maccabi insurance. I have left the country. My card number is 9 100383280. The 9 is because I'm not an Israeli citizen.