Contact 511 Arizona Customer Service

Why should I report an Issue with 511 Arizona?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ADOT Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For official ADOT alternate routes, which in most cases will involve state highways, please consult ADOT's Twitter account at twitter. com/ArizonaDOT and the information provided by the free ADOT Alerts app at ADOTAlerts. com.

2. AZ511 works in conjunction with the Arizona Department of Transportation's AZ511. gov, the Arizona Traveler Information website, to provide the latest information on conditions along the state highway system.

3. Users will receive information on delays, crashes, construction and closures, as well as alternate routes to help drivers avoid backups.

4. Suggested alternate routes shown on az511. gov are generated automatically by a third party and can include local roads.

5. Drivers can get real-time information on their routes by entering their destinations into the app.

6. Travelers may also save regularly used routes and receive alerts along those routes.

7. Motorists may view ADOT's statewide network of cameras on the app.

8. Please enter drive mode for audio alerts while on the road.

9. It is not safe to use your phone while driving.

10. COMMERCIAL VEHICLE DRIVERS: Large trucks are prohibited on State Route 89A between Flagstaff and Sedona, State Route 89A between Clarkdale and Prescott Valley, and State Route 89 between Prescott and US 93 northwest of Wickenburg.

1. I am going to uninstall this app and continue to use Google Maps to show me road conditions instead.Overall, seems to be a good interface to traffic data in Arizona.

2. I was over an hour from home visiting my grandbabies and the app notified me when the freeways were shut down for 3 days.What good is an app that hasn't updated in over 5 hours? This is continual, not one time.

3. Fantastic idea, but default Maps will have more accurate information, even for planned events on ADOTs website isn't displayed on the map, signs.

4. You can't look at the map for more than 10 seconds before something pops up or flips around trying to get you to call 511 or play alerts.During the winter storms, this app was literally a life saver.

5. I just wanted a handy app to quickly show current road conditions.

6. I physically drove past indicating road closures with their symbol on the signs and still the app has no indicator or alert.

7. not sure if that's a feature or a bug.Inaccurately displays road construction and closures.

8. Found a rather disturbing bug when trying to set a saved route, and opted to avoid highways.

9. Not a current up to date reliable source.Garbage app, clicking on symbols on the map just brings up a box of nonsense.

10. Also found the exit feature requires requires "backing out" to shut down.

11. Don't bother.I get constant reminders saying "511 Arizona is running".

1. Fix 511 Arizona Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 511 Arizona: Restarting the app will resolve most errors.
2. Update the 511 Arizona App. Here is how:
   1. On Android goto PlayStore » Search for "511 Arizona" » Open 511 Arizona » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 511 Arizona » click "UPDATE".
3. Clear 511 Arizona app cache: Clearing cached data will force your app to retrieve the latest data directly from 511 Arizona servers.
   1. On Android, goto Settings » Apps » Select "511 Arizona" » click Storage » click "Clear Cache".
4. Check 511 Arizona app permissions. If any of these permissions required to use your device's features are disenabled, 511 Arizona might not work.
5. Uninstall and reinstall 511 Arizona. If nothing else has worked, completely uninstall 511 Arizona then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 511 Arizona not working

2. Fix 511 Arizona Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 511 Arizona be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 511 Arizona not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 511 Arizona may not be able to connect to the Internet when running in the background.