Published by Humand on Dec 26, 2024

contact Humand: Your digital community Chat with our AI-based Humand Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Humand?



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Why chat with our AI Humand Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Humand.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Tengo la última versión de la app actualizada al día de hoy.La aplicación es muy buena y útil, pero después de la última actualización no la puedo abrir en mí Pixel con android 13, se queda colgada en el splashGenial.

2. La app web funciona muy bien pero no puedo usar está aplicación en mi teléfono pixel con Android 13.

3. Me dice que mi sesión expiró cada que la quiero usar, inclusive después de iniciar la sesión.

Steps to Troubleshoot & Fix Humand Issues

1. Fix Humand Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Humand: Restarting the app will resolve most errors.
  2. Update the Humand App. Here is how:
    1. On Android goto PlayStore » Search for "Humand" » Open Humand: Your digital community » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Humand » click "UPDATE".
  3. Clear Humand: Your digital community app cache: Clearing cached data will force your app to retrieve the latest data directly from Humand servers.
    1. On Android, goto Settings » Apps » Select "Humand: Your digital community" » click Storage » click "Clear Cache".
  4. Check Humand app permissions. If any of these permissions required to use your device's features are disenabled, Humand might not work.
  5. Uninstall and reinstall Humand. If nothing else has worked, completely uninstall Humand then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Humand not working


2. Fix Humand Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Humand be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Humand not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Humand may not be able to connect to the Internet when running in the background.

Reported Issues

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