Contact HubEngage Customer Service

Why should I report an Issue with HubEngage - Employee App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HubEngage, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With ONE App for employees, organizations can see improved productivity, high engagement and lower costs. - Inform with latest news, events and other relevant information.

2. This App along with other channels like intranet, emails, SMS / text messaging and digital signage allows organizations of all sizes to reach and engage 100% of their employees.

3. HubEngage™ is an Unified Multi-channel Employee Engagement App for Employee Communications, Employee Recognitions, Enterprise Social, Surveys, Instant Messaging and AI Chatbot.

4. Stellar Support: Training, Engagement strategy support, Webinars, Best practices and more.

1. HubEngage is a great employee app that improves communication and engagement between employees and the company.

2. The interface is user-friendly and easy to navigate with features like company updates, polls, feedback, recognition, and rewards.

3. It's extremely frustrating! Can't stay informed if none of the PDFs will open.Platform to share and to learn, promotes awareness and healthy way of living.Best app.

4. It has greatly improved our company's internal communication and employee satisfaction.

5. The real-time messaging feature allows for efficient communication and progress tracking.

6. Highly recommend.My biggest problem, with this app, is that all the attachments for notices and things will not open.

1. Fix HubEngage Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HubEngage: Restarting the app will resolve most errors.
2. Update the HubEngage App. Here is how:
   1. On Android goto PlayStore » Search for "HubEngage" » Open HubEngage - Employee App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HubEngage » click "UPDATE".
3. Clear HubEngage - Employee App app cache: Clearing cached data will force your app to retrieve the latest data directly from HubEngage servers.
   1. On Android, goto Settings » Apps » Select "HubEngage - Employee App" » click Storage » click "Clear Cache".
4. Check HubEngage app permissions. If any of these permissions required to use your device's features are disenabled, HubEngage might not work.
5. Uninstall and reinstall HubEngage. If nothing else has worked, completely uninstall HubEngage then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HubEngage not working

2. Fix HubEngage Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HubEngage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HubEngage not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HubEngage may not be able to connect to the Internet when running in the background.