Contact Edmodo Customer Service

Why should I report an Issue with Edmodo?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Edmodo, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, we need a dark mode! Please!! My eyes can't take it!As a teacher, this app has been a great assistance in connecting with students since the pandemic, I really like it..however , as a Math teacher I like to make corrections on the students actual worksheets , so the option to write/ draw as Microsoft word does not exist on the word document on edmodo.

2. I hope this is fixed, because an otherwise great and unique feature becomes way less useful in the app.It's been great using this app and I love the features.

3. Even if you F11 your screen to full, you only see one to two students or files at a time and the rest of the screen is blank.

4. Also, the notifications lag.It usually works fine, but I can't seem to block email notifications, and they show up super late (so its basically spamming me) and sometimes Edmodo will crash for several minutes at a time.

5. additionally the last update made it much harder to see which assignment you are attaching to when using a third party app, as only the title is displayed rather than the full assignment as it used to be.

6. While you can access your backpack in the app, it's impossible (or very hard to find, because I've looked for it) to add or remove stuff from it, and it makes an amazing feature a tad inconvenient.

7. On the website my favorite feature is the backpack, which is something I haven't found on other apps, however, it's not as good in the app.

8. As for example, be it from the device, or from the backpack, we cannot select multiple files, or pictures or whatever in a single time.

9. It's been kicking some of my students out recently (during the pandemic) and they've had to create new accounts to get back in.

10. I would love to have that feature included..I realised that many updates has been added recently, and I appreciate them all.

11. The only issue I have with the app is that my students are not able to view assignments after due date without me reassigning.

1. Fix Edmodo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Edmodo: Restarting the app will resolve most errors.
2. Update the Edmodo App. Here is how:
   1. On Android goto PlayStore » Search for "Edmodo" » Open Edmodo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Edmodo » click "UPDATE".
3. Clear Edmodo app cache: Clearing cached data will force your app to retrieve the latest data directly from Edmodo servers.
   1. On Android, goto Settings » Apps » Select "Edmodo" » click Storage » click "Clear Cache".
4. Check Edmodo app permissions. If any of these permissions required to use your device's features are disenabled, Edmodo might not work.
5. Uninstall and reinstall Edmodo. If nothing else has worked, completely uninstall Edmodo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Edmodo not working

2. Fix Edmodo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Edmodo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Edmodo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Edmodo may not be able to connect to the Internet when running in the background.