Published by VR Enterprise LLP on May 4, 2024

Report an issue with Video Call & Chat.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Video Call & Chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VR Enterprise LLP to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Video Call & Chat image 1 contact Video Call & Chat image 2

Video Call & Chat Customer Insights

Steps to Troubleshoot & Fix Video Call & Chat Issues

1. Fix Video Call & Chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Call & Chat: Restarting the app will resolve most errors.
  2. Update the Video Call & Chat App. Here is how:
    1. On Android goto PlayStore » Search for "Video Call & Chat" » Open Video Call & Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Call & Chat » click "UPDATE".
  3. Clear Video Call & Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Call & Chat servers.
    1. On Android, goto Settings » Apps » Select "Video Call & Chat" » click Storage » click "Clear Cache".
  4. Check Video Call & Chat app permissions. If any of these permissions required to use your device's features are disenabled, Video Call & Chat might not work.
  5. Uninstall and reinstall Video Call & Chat. If nothing else has worked, completely uninstall Video Call & Chat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Call & Chat not working


2. Fix Video Call & Chat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Call & Chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Call & Chat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Call & Chat may not be able to connect to the Internet when running in the background.

Reported Issues