Contact Ace Dating Customer Service

Why should I report an Issue with Ace Dating - video chat live?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ACE SOFT to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Distance parameters would be a nice addition too.This is by far the best dating app that I’ve used! It’s simple enough to not be overwhelming but it also gives you basic info and a great way to get a peek at another’s personality! I do have one problem.. I’m getting so many matches that I’m just getting so many notifications! The only option is for this issue is to turn off notifications completely! I would love to be able to turn off the notification I get when someone has liked me! Other than that this app is amazing!Easy use plenty of people around your direct location fake profiles are bit rampant at the moment.

2. Other than that, the app is great and I love it :)This is by far the best dating app that I’ve used! It’s simple enough to not be overwhelming but it also gives you basic info and a great way to get a peek at another’s personality! I do have one problem.. I’m getting so many matches that I’m just getting so many notifications! The only option is for this issue is to turn off notifications completely! I would love to be able to turn off the notification I get when someone has liked me! Other than that this app is amazing!I used this app for a couple months before matching with my now boyfriend and partner of 4 months.

3. However, I’m assuming due to an update, my account won’t stay logged in anymore and my bitmoji is no longer connected without an option to reconnect.

4. Since people don't want to necessarily pay either, a no response from a match is confusing bc it makes you doubt the original interest when in reality they might just not be able to message you.

5. I'm in Miami and i set it up for 50 miles but I'm seeing people located 4 to 5 states away from me.... That's not what I'm looking for but thanks for letting me try it..So far the app has been great.

6. It would be nice to be able to push my search zone out past 10 miles and not have the results swamped with CanadiansHaven’t had it for too long, but so far I like it a lot more than the other apps out there.

7. they do not allow predators to stay long, as a result it is one of the better safer networks to date and meet new friends.I haven’t had many problems other than a few here and there bugs that seem to get fixed fairly quickly.

8. I love that the people you are shown have mutual friends with you on Facebook - it takes out that fear of not really knowing much about someone.

9. I think it would be cool to incorporate some sort of ratio system that shows the amount of profiles that people have liked v.s. Not liked.

10. My Android is up to date and there is no update available for the app at the moment so I’m not quite sure what is going on.

11. If there was one thing I would ask the creators to add it would be an option in the search settings that would give you the option to allow/not allow search results across international borders.

1. Fix Ace Dating Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ace Dating: Restarting the app will resolve most errors.
2. Update the Ace Dating App. Here is how:
   1. On Android goto PlayStore » Search for "Ace Dating" » Open Ace Dating - video chat live » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ace Dating » click "UPDATE".
3. Clear Ace Dating - video chat live app cache: Clearing cached data will force your app to retrieve the latest data directly from Ace Dating servers.
   1. On Android, goto Settings » Apps » Select "Ace Dating - video chat live" » click Storage » click "Clear Cache".
4. Check Ace Dating app permissions. If any of these permissions required to use your device's features are disenabled, Ace Dating might not work.
5. Uninstall and reinstall Ace Dating. If nothing else has worked, completely uninstall Ace Dating then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ace Dating not working

2. Fix Ace Dating Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ace Dating be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ace Dating not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ace Dating may not be able to connect to the Internet when running in the background.