Contact Horizon Careonline Customer Service

Why chat with our AI Horizon Careonline Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Horizon Careonline.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. It was a 7 hour process in total, it beats catching covid-19.Just used this for the first time! Even though there was a little wait to see the doctor, I was in the convenience of my home which makes this all worth it.

2. But the first time I connected to a doctor I was the 13th person in line.

3. Wasted all day in pain.The doctor I spoke with was great.

4. After 30 min trying finally connected to different doctor, waited in line for 1h then was transferred for another doctor.

5. The doctor had great bed side manor and was very knowledgeable.

6. We got option to send email to her primary doctor so him too was notified what was going on.

7. I then connected to another doctor and was number 41 in line.

8. Disconnected from first doctor after waiting for 3 hours.

9. This was a good experience with the doctor but using the application was horrible.

10. I got down to number 29 and then it said, "The doctor is no longer available." On my third try I finally got through to a doctor.

11. I will definately use this app again!When it's just the little annoyances that can be diagnosed on video, This is so much faster and easier than going to a physical office.Very great experience.

1. Fix Horizon Careonline Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Horizon Careonline: Restarting the app will resolve most errors.
2. Update the Horizon Careonline App. Here is how:
   1. On Android goto PlayStore » Search for "Horizon Careonline" » Open Horizon Careonline » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Horizon Careonline » click "UPDATE".
3. Clear Horizon Careonline app cache: Clearing cached data will force your app to retrieve the latest data directly from Horizon Careonline servers.
   1. On Android, goto Settings » Apps » Select "Horizon Careonline" » click Storage » click "Clear Cache".
4. Check Horizon Careonline app permissions. If any of these permissions required to use your device's features are disenabled, Horizon Careonline might not work.
5. Uninstall and reinstall Horizon Careonline. If nothing else has worked, completely uninstall Horizon Careonline then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Horizon Careonline not working

2. Fix Horizon Careonline Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Horizon Careonline be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Horizon Careonline not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Horizon Careonline may not be able to connect to the Internet when running in the background.