Contact HOPE Spirit Box (HSB-1) Customer Service

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1. Very disappointing and on top - very frustrating for the entities..nope, not a recommended app.This is a whole different level just remember to always know what your intending to do and who you want to connect with and only open the gate for a moment and close it or you will get all sorts going on but 100 percent this is the real deal and for free! This man is amazing for creating and sharing this app.

2. Absolutely LOVE IT!!!! WORKS INCREDIBLY WELL! Tremendous job...well done!!! The only thing that needs to be addressed is the problem with it freezing up and sometimes it doesnt save the recording , it will show the word waiting.

3. I shut the app down, and my phone, then turned my phone back on, waited 10 minutes to restart the app, started it, changed a few settings, and the same constant chinese dialog.

4. Why? Why does it read that I am in a call when it's open? Why doesn't it work? It took forever to install yet anything else I installed tonight didn't.

5. Why? Because it seems easy enough to use, but the recording pics up nothing, not a sound, as in it doesn't work although it appears to.

6. Also when I go to play back the recording it doesn't do anything, just says waiting.

7. I will say only 1 bug with this NY phone will always crash and I have to force close and reopen if I want to do another session.This is extremely slow and keeps freezing.

8. The recordings will play one recording and then the app freezes and I need to restart the app.

9. Honestly, if I am in conversation with an entity, I don't want to press buttons all the time nor slide things on my screen to open up "a gate".

10. With one major exception, it was a constant running dialog between a man and woman ( my choice of voices) in Chinese.

11. I uninstalled the apFollow the video instructions and how it is suppose to work.

1. Fix HOPE Spirit Box (HSB-1) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HOPE Spirit Box (HSB-1): Restarting the app will resolve most errors.
2. Update the HOPE Spirit Box (HSB-1) App. Here is how:
   1. On Android goto PlayStore » Search for "HOPE Spirit Box (HSB-1)" » Open HOPE Spirit Box (HSB-1) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HOPE Spirit Box (HSB-1) » click "UPDATE".
3. Clear HOPE Spirit Box (HSB-1) app cache: Clearing cached data will force your app to retrieve the latest data directly from HOPE Spirit Box (HSB-1) servers.
   1. On Android, goto Settings » Apps » Select "HOPE Spirit Box (HSB-1)" » click Storage » click "Clear Cache".
4. Check HOPE Spirit Box (HSB-1) app permissions. If any of these permissions required to use your device's features are disenabled, HOPE Spirit Box (HSB-1) might not work.
5. Uninstall and reinstall HOPE Spirit Box (HSB-1). If nothing else has worked, completely uninstall HOPE Spirit Box (HSB-1) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HOPE Spirit Box (HSB-1) not working

2. Fix HOPE Spirit Box (HSB-1) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HOPE Spirit Box (HSB-1) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HOPE Spirit Box (HSB-1) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HOPE Spirit Box (HSB-1) may not be able to connect to the Internet when running in the background.