Published by Hit Em Up on Jul 22, 2024

Report an issue with Hit Em Up.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Hit Em Up: Mass Text Bulk SMS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hit Em Up to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Hit Em Up: Mass Text Bulk SMS image 1 contact Hit Em Up: Mass Text Bulk SMS image 2

Hit Em Up Customer Insights

1. The part where you have to individually send your mass text to each recipient ia annoying thoughAwsome to send individual text to a group to help your team feel special but also save you some timeGame changer! This app is a must-have to keep in touch with existing and future clients.Wasted time trying to figure it out... Not sure why they have the interface the way they do.

2. I have been unable to use SMS since using this app.I really like Hit Em Up because I am able to send my Team the same text without putting them in a group text, and I can personalize each individual if I need to.

3. Love this app! It let's me send out individual text alerts to my fellow dog volunteers, which is exactly what I needed.

4. It is also super easy to use and affordable.Love this app as I have a ton of customers I need to contact every week and it saves me a ton of time I have been using it for about 9 months now and still love it Hit Em UpThe app works well as far as it goes.

5. Not to mention, my team is constantly growing so I know once it gets pass a certain amount I'm not going to want to continue pressing send for each member.

6. Instead of copying and pasting each text this app allows me to send individually from my own message app.

7. I have to send a lot of the same text to people I know.

8. I wanted to make a unique group of people who are not particularly in my phone contacts.

9. All of my text templates were lost, plus all of the messaging threads, plus my group contacts.

10. This is just a warning that, I believe that my phone number was flagged as spam incorrectly, even though I individually sent 900 messages to previous clients.

11. Avoiding it coming across as spam because as I mentioned I personally know the people I text.

Steps to Troubleshoot & Fix Hit Em Up Issues

1. Fix Hit Em Up Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hit Em Up: Restarting the app will resolve most errors.
  2. Update the Hit Em Up App. Here is how:
    1. On Android goto PlayStore » Search for "Hit Em Up" » Open Hit Em Up: Mass Text Bulk SMS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hit Em Up » click "UPDATE".
  3. Clear Hit Em Up: Mass Text Bulk SMS app cache: Clearing cached data will force your app to retrieve the latest data directly from Hit Em Up servers.
    1. On Android, goto Settings » Apps » Select "Hit Em Up: Mass Text Bulk SMS" » click Storage » click "Clear Cache".
  4. Check Hit Em Up app permissions. If any of these permissions required to use your device's features are disenabled, Hit Em Up might not work.
  5. Uninstall and reinstall Hit Em Up. If nothing else has worked, completely uninstall Hit Em Up then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hit Em Up not working


2. Fix Hit Em Up Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hit Em Up be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hit Em Up not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hit Em Up may not be able to connect to the Internet when running in the background.

Reported Issues