Contact Good Night Hippo Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Good Night Hippo.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. My nine-year-old but there's too much ads in it there's an ad like 10 seconds and it's really hard to focus because there's like adds a lot but it's still funIt is good for kids under 8 they would enjoy but my little bro doesn't like this because there are so much ads while playing he want more to do like brush before sleep and many more he thought it's kinda looks like peppa pig Carecters but nice to children'sReally great game! Only the problem is there are so many ads.

2. I still tryed, I have ads still and there is more ads! Than I sign in google play games and play store and feedback until it doesn't work! ...More glitchs and more ads!😯Very often, when the night comes and everybody says goodnight, you don't want to sleep.

3. But overall my 5year old loves it! Please make more of these games!It's a knock off pepper pig but it's good for under at least 8There are somany ads, My 4 year old can't play if there are ads waiting for u/you... I pay the no ads.

4. And really, there is not always enough good mod, one beautiful picture , a small interesting task, and, of course, an interesting story - good night fairy tale are also missing.

5. They are wrong..... Cuz usual, If I pay the no ads thing, It's "right/correct/wow/the ads has gone!", When I alredy pay, There are still somany ads! I alredy turn off and restart my game until my girl is alredy 5 year old.

6. That's why our beloved Hippy has a special fairytale.

7. It is a feeling that something is missing.

8. Like every 10 seconds.

9. I think you should make a change of the ads.

1. Fix Good Night Hippo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Good Night Hippo: Restarting the app will resolve most errors.
2. Update the Good Night Hippo App. Here is how:
   1. On Android goto PlayStore » Search for "Good Night Hippo" » Open Good Night Hippo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Good Night Hippo » click "UPDATE".
3. Clear Good Night Hippo app cache: Clearing cached data will force your app to retrieve the latest data directly from Good Night Hippo servers.
   1. On Android, goto Settings » Apps » Select "Good Night Hippo" » click Storage » click "Clear Cache".
4. Check Good Night Hippo app permissions. If any of these permissions required to use your device's features are disenabled, Good Night Hippo might not work.
5. Uninstall and reinstall Good Night Hippo. If nothing else has worked, completely uninstall Good Night Hippo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Good Night Hippo not working

2. Fix Good Night Hippo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Good Night Hippo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Good Night Hippo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Good Night Hippo may not be able to connect to the Internet when running in the background.