Contact Oscar Health Customer Service

Why should I report an Issue with Oscar Health?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Oscar Health to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Access your plan and benefits whenever, and wherever. • See all your plan information by pulling up your ID card on the go. • Find care right away – whether you’re searching for a specific condition or specialty, we’ll show you everyone in network. • Talk to a provider 24/7 with Virtual Urgent Care. • Message your Care Team with whatever you need.

2. The Oscar app helps make your healthcare experience even easier.

3. We’ll help you find the answers. • Set up autopay or pay your bill, no need to dig through emails.

1. Also, it often won't show all the doctors in your area you have to refresh and every time you do you see a new set of doctors it would be nice if you could see them all the first time.Update: the steps synch now! I do wish they'd allow Samsung fit or other fitness apps outside of Google fit but the app works as advertised :) -------- The app will not sync with Google Fit no matter how many fixes I try.

2. Basically all android users can't get the perks for counting steps unless Oscar fixes this issue or maybe allow it to sync to different health apps like Samsung Health.

3. This is incredibly annoying because I was actually excited for this feature and could use the reward.Thanks! The issue with the step synching has been resolved and has been working for well for a few weeks now.

4. It sets up steps far higher than reasonable so if you ever achieve a goal it adds 2000 steps the next day - yet it never goes down.

5. When looking for doctors that they provide, none of the ones I called even knew what Oscar was and were pretty much just sending me around in a circle.

6. Just overall a really disappointing experience, I am bummed that I'll have to engage with this app regularly since they are my health insurance provider.The app has useful features but all too often has issues as well.

7. The insurance isn't great and their online interface is confusing and frustrating at best.. and will prevent you from getting care at worst, which is where I'm at now.

8. The whole app is UN-intuitive, and takes many steps to get where you need - if you can find it at all.

9. The care team also doesn't really know alot and they just give you a very vague answer, saying anything pertains to the specific plan you have and that's about it.

10. Constant connection issues so you can't read messages or search for doctors, etc.

11. The app is constantly getting disconnected from Google Fit, even tho Google Fit says that Oscar is connected to it.

1. Fix Oscar Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Oscar Health: Restarting the app will resolve most errors.
2. Update the Oscar Health App. Here is how:
   1. On Android goto PlayStore » Search for "Oscar Health" » Open Oscar Health » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Oscar Health » click "UPDATE".
3. Clear Oscar Health app cache: Clearing cached data will force your app to retrieve the latest data directly from Oscar Health servers.
   1. On Android, goto Settings » Apps » Select "Oscar Health" » click Storage » click "Clear Cache".
4. Check Oscar Health app permissions. If any of these permissions required to use your device's features are disenabled, Oscar Health might not work.
5. Uninstall and reinstall Oscar Health. If nothing else has worked, completely uninstall Oscar Health then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Oscar Health not working

2. Fix Oscar Health Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Oscar Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Oscar Health not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Oscar Health may not be able to connect to the Internet when running in the background.