Contact Color Blindness Test Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. I suggest that if you want to see if you are colorblind is to go to the protan website.I thought this app was awesome because I could have to see if they're color blind or not.

2. Then they could go to an optometrist to get it legitimately documented in their medical records.I give it a three out of five because this app is an amazing app but It won't load the last question.

3. The way the app fundamentally works is also flawed and poorly designed, its multiple choice and the answers would be easy to fake, so you just have to be honest.

4. I am wondering if anybody can explain why , when I focus on one basic color it appears to change its original color .

5. Every five or so answers you have to wait out another 5 seconds where you could have gone through another 5 questions in that time.

6. I do see the full range of colors , they just do not appear to be consistant as I observe them.

7. But I'm perplexed by color difficulties, especially since I am a profesional artist.

8. I've been pressing check answer for 15 minutes straight and I can't check the results.

9. In spite of this , I am still able to function in society with little diffuclty.

10. I love this app so I really want to not keep a bad rating.

11. I just can not see the colors consistantly.

1. Fix Color Blindness Test Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Color Blindness Test: Restarting the app will resolve most errors.
2. Update the Color Blindness Test App. Here is how:
   1. On Android goto PlayStore » Search for "Color Blindness Test" » Open Color Blindness Test » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Color Blindness Test » click "UPDATE".
3. Clear Color Blindness Test app cache: Clearing cached data will force your app to retrieve the latest data directly from Color Blindness Test servers.
   1. On Android, goto Settings » Apps » Select "Color Blindness Test" » click Storage » click "Clear Cache".
4. Check Color Blindness Test app permissions. If any of these permissions required to use your device's features are disenabled, Color Blindness Test might not work.
5. Uninstall and reinstall Color Blindness Test. If nothing else has worked, completely uninstall Color Blindness Test then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Color Blindness Test not working

2. Fix Color Blindness Test Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Color Blindness Test be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Color Blindness Test not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Color Blindness Test may not be able to connect to the Internet when running in the background.