Contact Ba Customer Service

Why chat with our AI Ba Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Ba.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Highly recommend!Doesn't really provide useful data to be able to notice trends that are the whole point of kick counts.Easy to use, very helpful and the data collected is precise and easy to view.

2. In the cases where it's not a definite kick how to we log it as a kick it is the only option this tracker gives...Great and easy to use with simple interface.

3. And one cannot track while sleeping, making it difficult to accurately track fetal movement.Practical app to keep track baby's movements.

4. It doesn't count followed the time if the apps was running in the background.Easy to use.

5. Wish it had option to remove ads and export data or save it to the cloud.The app sums up the number of kicks in 4 hourly blocks during the day.

6. Our babies doesn't always kick...sometimes they hikup,or turn around, or just move and arm or leg.

7. I wanted one to count the number of kicks/moveme per session not the number of sessions like others do and this does the trick.

8. You can time each session for as little or as long as u want and just tap each time u feel a movement.

9. It is still movement however it's not a definite kick.

10. So I can't tell if one day I have reduced feotal movement.Interval counting was not accurate.

11. Keep up the good work team 👍Good but the stats show kicks for all day together.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby Movement Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby Movement Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby Movement Tracker" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.