Contact Hevy Customer Service

Why chat with our AI Hevy Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Hevy.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Also it would be great to have multi-select for library images as I tend to take a photo after each exercise and then load them all post workout.I absolutely love this app, and it definitely deserves the 5 star I give it! Besides keeping track of what I'm lifting, PRs, etc, I love that at the end of each workout, you can see which muscles you've hit! While the app is completely free, and you can easily track everything without paying for the subscription, I paid for the subscription so I could add extra exercises I've found online and make more than 5 workouts.love this app! I use the free version and still have ample resources.

2. I like being able to create and track custom workouts and it provides some good pre-made workouts for when I want to switch things up.Honestly a great way to log your workouts and at least for me it makes it easier to stay consistent.

3. The best feature BY FAR is the ability to instantly see how many weights/reps you did on a specific exercise the last time you did it, makes it so easy to track progress!!!Best workout app I've tried, and I've tried them all.

4. I love that it keeps track of my past workouts, PRs, and calculates my workout volume.

5. I ended up getting the paid version because I've used a ton of different apps to track the same things and this one is straightforward and simple.

6. The ONLY improvement I feel it must make is the ability to create sub/child folders for organizing workouts, which many trackers don't do.

7. I really can't think of any downsides at all--huge number of exercise options (with the ability to add your own), progress tracking, and even a rest timer.

8. Most either don't track things you need, or clutter the whole thing with stuff you don't.

9. Not the best for beginners as it could be overwhelming, but in about a week of use, you'll be comfortable with the application.After 6 weeks I love Hevy! Reasons to love this app: easy to use.

10. It easily has the best companion website, which makes planning workouts very easy.

11. The analytics are a nice touch, it's nice to have that work done for you and see the breakdown and stats of all your workouts.

1. Fix Hevy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hevy: Restarting the app will resolve most errors.
2. Update the Hevy App. Here is how:
   1. On Android goto PlayStore » Search for "Hevy" » Open Hevy - Gym Log Workout Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hevy » click "UPDATE".
3. Clear Hevy - Gym Log Workout Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Hevy servers.
   1. On Android, goto Settings » Apps » Select "Hevy - Gym Log Workout Tracker" » click Storage » click "Clear Cache".
4. Check Hevy app permissions. If any of these permissions required to use your device's features are disenabled, Hevy might not work.
5. Uninstall and reinstall Hevy. If nothing else has worked, completely uninstall Hevy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hevy not working

2. Fix Hevy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hevy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hevy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hevy may not be able to connect to the Internet when running in the background.