Contact Heart Rate Monitor Customer Service

Why should I report an Issue with Heart Rate Monitor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mobile Essentials to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you start it and if there is no finger kept on camera as well there are Bits visible on the screenlike this heart monitor seems to be accurate easy to use only needs access to your camera.Seems very accurate to me! It's a good app to monitor your heart rate on.It was still giving ne a pulse rate without my finger or anything on it at all...the same one it gave me when finger was on it...showed heart beat and all for 3 rounds and nothing on cameraEasy to use and no messing around like other heart rate monitor apps.

2. These apps should not be used for diagnosis as they are not accurate and they read when you don't even have a finger on the lens! Please people do not be fooled by these apps, if you think you have a problem get it checked by an actual doctor!Ok the beep is way too loud, neighbors and family might think someone is trying to open the safe which does nothing good for the heart rate !! So gets 3 stars, may be its my phone which is not a high end deviceYet another faked line which may or may not correlated with the beating of your heart.

3. A definite avoid.Was accurate and easy to use at first has your heart rate high then measures it out cause its estimates the bpm and only takes 5 seconds to analyze!!!Fake App.

4. Does what it claims without needing access to your video as some other more invasive aps do.

5. Since the real camera data isn't visible there is no way to be sure.

6. would happily reccommendwould have gave this and the other app a zero but they won't let you do that.

7. easy to use.

8. very happy with this app.

9. performs well.

1. Fix Heart Rate Monitor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Heart Rate Monitor: Restarting the app will resolve most errors.
2. Update the Heart Rate Monitor App. Here is how:
   1. On Android goto PlayStore » Search for "Heart Rate Monitor" » Open Heart Rate Monitor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Heart Rate Monitor » click "UPDATE".
3. Clear Heart Rate Monitor app cache: Clearing cached data will force your app to retrieve the latest data directly from Heart Rate Monitor servers.
   1. On Android, goto Settings » Apps » Select "Heart Rate Monitor" » click Storage » click "Clear Cache".
4. Check Heart Rate Monitor app permissions. If any of these permissions required to use your device's features are disenabled, Heart Rate Monitor might not work.
5. Uninstall and reinstall Heart Rate Monitor. If nothing else has worked, completely uninstall Heart Rate Monitor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Heart Rate Monitor not working

2. Fix Heart Rate Monitor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Heart Rate Monitor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Heart Rate Monitor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Heart Rate Monitor may not be able to connect to the Internet when running in the background.