Contact BCBSMT Customer Service

Why should I report an Issue with BCBSMT?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Blue Cross Blue Shield of Montana to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The BCBSMT app provides access to the Blue Cross and Blue Shield of Montana member information and resources.

2. BCBSMT app also provides shopping information such as getting a quote and tracking an application.

1. From scouting prices, seeing bills, submitting claims, and viewing visit chargesNeeds to add a feature to make payments through app .It's a very good way to keep track of your health insuranceJust as frustrating as trying to get someone on the phone.Doesn't even work.

2. What is the point of an app where 2/3rds of the functions aren't working?I just wish that you didn't have to get a security code sent to your phone every single time even after you select save this for 30 daysDoes everything I need it to do and view with no issues so far.

3. Having worked in healthcare my entire adult life, I must say, laughable.Error logging in via barcode, had to manually enter in data.

4. After reading the low reviews I was skeptical, but I have not experienced any of those negative issues.Wow. This is about as worthless as any app could be.

5. Then error loading policy claims.

6. Cant sign in somethings alway wrong.Horrible app.

7. Easy log in process, the app lays out everything in an easy to find way.

8. Fortunately I can login via a browser, but this app just errs out with any attempt to login.

9. It simply does not work at all.

10. Then previously paid deductibles don't show up.

11. I would rate 0 if I could.

1. Fix BCBSMT Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BCBSMT: Restarting the app will resolve most errors.
2. Update the BCBSMT App. Here is how:
   1. On Android goto PlayStore » Search for "BCBSMT" » Open BCBSMT » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BCBSMT » click "UPDATE".
3. Clear BCBSMT app cache: Clearing cached data will force your app to retrieve the latest data directly from BCBSMT servers.
   1. On Android, goto Settings » Apps » Select "BCBSMT" » click Storage » click "Clear Cache".
4. Check BCBSMT app permissions. If any of these permissions required to use your device's features are disenabled, BCBSMT might not work.
5. Uninstall and reinstall BCBSMT. If nothing else has worked, completely uninstall BCBSMT then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BCBSMT not working

2. Fix BCBSMT Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BCBSMT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BCBSMT not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BCBSMT may not be able to connect to the Internet when running in the background.