Contact EMTrainer Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of EMTrainer.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Helped me to know what areas I am lacking in.LOVE this app!!! STRONGLY RECOMMEND...PROVED TO BE UNBELIEVABLE ADJUNCT!!! Very concise, but packed with great info as well as the "Official" testing sheets the testers use for our Practical Skills Exam INCLUDING a TIMER to help u narrow ur time.

2. I wish there was a better way to support the developer because honestly this type of format is amazing and I can see it getting even better.I have never reviewed an app, but this app is too amazing for me not to! It has so many questions to go through, many things broken down to study/learn, and even has the nation registry skills sheets for basic and advanced.

3. Things that aren't included that I think would make the app perfect would be the option to quiz yourself in specific categories (EMS operations, Trauma, Medical, ect.) in addition to the random question quiz.It's easy to use and I think it's a well thought out study guide.

4. I def recommend for any EMT student and EMS personnel who may not wanna go back and read a 2,000 page book.Great tool for not just EMT students, but also an excellent review tool for new EMTs all the way to seasoned and salty EMTs.

5. So far it's been a good help to keep mind sharp and I like the inclusion of NREMT skills criteria.

6. Totally free, ads are really not invasive at all, and developer is extremely involved and responsive!!I've only browsed this app for 3 min and I can tell you it's great! As a Paramedic most of my skills are ALS.

7. The only thing I would add to the app is either paramedic skills or create a separate app for paramedics.

8. Thank you so much!!The fact you include skills in this app along with vocabulary and other features made this app really handy to have.

9. Love the inclusion of a timer and check-off sheet for NREMT practicals.Good overall.

10. There is but you should have some knowledge of human physiology/ anatomy along with a basic understanding of medical terminology to get anything out of it.

11. Overall I highly recommend it.I'm using this app to keep my knowledge sharp.

1. Fix EMTrainer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EMTrainer: Restarting the app will resolve most errors.
2. Update the EMTrainer App. Here is how:
   1. On Android goto PlayStore » Search for "EMTrainer" » Open EMTrainer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EMTrainer » click "UPDATE".
3. Clear EMTrainer app cache: Clearing cached data will force your app to retrieve the latest data directly from EMTrainer servers.
   1. On Android, goto Settings » Apps » Select "EMTrainer" » click Storage » click "Clear Cache".
4. Check EMTrainer app permissions. If any of these permissions required to use your device's features are disenabled, EMTrainer might not work.
5. Uninstall and reinstall EMTrainer. If nothing else has worked, completely uninstall EMTrainer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EMTrainer not working

2. Fix EMTrainer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EMTrainer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EMTrainer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EMTrainer may not be able to connect to the Internet when running in the background.