Contact Background Eraser Customer Service

Why should I report an Issue with Background Eraser?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of handyCloset Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is an application for cutting pictures and for making a picture's background transparent.

2. The resulting images can be used as stickers with other apps to make a photomontage, collage. - Detects image edges to erase easily & accurately. if you want to superimpose photos and make good composite photos.

1. I would love to see a feature to change the background color to solid colors like black, white, and gray.its been years and its all I'll ever use, even when on my computer, i turn to my phone just to use this app.

2. they have created an amazing app that does exactly what i need it to without annoying adsThis app is AWESOME!!! Hands down 1 of my 2 favorite editing apps!! And the other one could not be anywhere near as good as it is without this one!! it has changed my ads, logos, business cards, letterhead, everything forever!!! SO glad I found it!! If you are on the fence... I'm telling you... YOU WON'T REGRET IT!!!! Yes there are some ads but very quick and easy to dismiss and they dont pop up until you are done editing.

3. In the end you can select to pull the edge even further if you need.Fantastic App! I've used it daily for probably 2+ years and routinely recommend it to others! Unlike any other app of its kind it gives you the ability to fine tune your work, working closely along lines and even allows you to work with shadowing.

4. The article clearly states "Transparent color is shown as black color in the preinstalled 'Gallery' app or 'Photos' app." Your photo will not print or transpose with a black background.Does exactly as it says.

5. The only thing that keeps this from being perfect is the lack of ability to change the background color to white or black so that semi-opaque stray pixels can be seen and erased.

6. it does not show pop up ads unless you hit "finish" in top right corner, which i often do just to support the app, even though you don't have to to save your photos; you can edit multiple pictures or even leave the app without ever having to hit that button and see an add, but I do it out of respect.

7. It doesn't make any of the photos blurry or mess with the quality, and speaking of quality it gives you many options to make sure the outcome comes out nice and smooth.

8. Really just one that pops up after you finish each image... And if you simply use your back button to go back to the beginning instead you can avoid it... Not that its all that lengthy anyway but if your really in a rush you can work around it.

9. I have yet to find another free app that allows me to get a clean enough removal of the backgroud to create an image that doesn't look photoshopped like I can with this.

10. Most of my exports have leftover regions that can't be seen on the checkered background and only shows up when uploading it to a dark or light background.

11. It is user friendly, easy to fix mistakes, and it airs on the side of helping you remove the areas you want.

1. Fix Background Eraser Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Background Eraser: Restarting the app will resolve most errors.
2. Update the Background Eraser App. Here is how:
   1. On Android goto PlayStore » Search for "Background Eraser" » Open Background Eraser » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Background Eraser » click "UPDATE".
3. Clear Background Eraser app cache: Clearing cached data will force your app to retrieve the latest data directly from Background Eraser servers.
   1. On Android, goto Settings » Apps » Select "Background Eraser" » click Storage » click "Clear Cache".
4. Check Background Eraser app permissions. If any of these permissions required to use your device's features are disenabled, Background Eraser might not work.
5. Uninstall and reinstall Background Eraser. If nothing else has worked, completely uninstall Background Eraser then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Background Eraser not working

2. Fix Background Eraser Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Background Eraser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Background Eraser not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Background Eraser may not be able to connect to the Internet when running in the background.