Published by Hong kong Beian Network Technology Co., Limited on Jul 10, 2024

Report an issue with Halu.
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Why should I report an Issue with Halu - Video Chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hong kong Beian Network Technology Co., Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Halu - Video Chat image 1 contact Halu - Video Chat image 2

Halu Customer Insights

1. I liked the application very much, I liked the application the best, its gift effect is also very good and the room mode is also very good.Here the games are also very good, I want to go back to the application today tell me the connect timeout: error sayingHalu application is very good application.

2. I have liked it a lot.

Steps to Troubleshoot & Fix Halu Issues

1. Fix Halu Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Halu: Restarting the app will resolve most errors.
  2. Update the Halu App. Here is how:
    1. On Android goto PlayStore » Search for "Halu" » Open Halu - Video Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Halu » click "UPDATE".
  3. Clear Halu - Video Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Halu servers.
    1. On Android, goto Settings » Apps » Select "Halu - Video Chat" » click Storage » click "Clear Cache".
  4. Check Halu app permissions. If any of these permissions required to use your device's features are disenabled, Halu might not work.
  5. Uninstall and reinstall Halu. If nothing else has worked, completely uninstall Halu then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Halu not working


2. Fix Halu Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Halu be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Halu not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Halu may not be able to connect to the Internet when running in the background.

Reported Issues