Published by Hablax Inc. on Aug 30, 2024

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Why should I report an Issue with Hablax - Cellphone Recharges?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hablax Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Hablax - Cellphone Recharges

1. Among the most used services are calls to Venezuela, the United States, Canada, Colombia, Dominican Republic, Peru, Haiti, Nigeria, Ghana, Zambia, France, Spain and the United Kingdom; as well as send international text messages at a very low cost.

2. Thus, Hablax allows you to send cellphone top-ups to Cuba, Mexico, also mobile top-ups to Venezuela, cellphone recharges to Haiti, Brazil, Colombia and Nigeria, among our users' favorites.

3. Make mobile recharges quickly to different countries, international calls and send SMS from our App, achieving an excellent connection with your loved ones.

4. Hablax also offers you the Send Money option through the service of Lemargo, Inc.

5. In addition, we have 24/7 support managed by an excellent customer service team to channel any questions related to the service.

6. We handle several service channels such as chat, email or phone call, giving you the assistance you deserve.

7. In addition, you can also choose your preferred operator: Movistar, Tigo, Claro, Cubacel, Telcel, Nauta, Digicel and Natcom, among others.

8. You can send minutes top-ups to our main destinations.

9. You can also call Cuba or other countries.

10. More than 50 thousand people have chosen us to call, recharge cellphones and send SMS with quality and speed.

Hablax Customer Insights

1. The costumer service hanged app my call once I tell them that I wouldn't be able to verify my transaction at the moment? I had no chance to call my bank the statement cause they didn't even suggest itThe app doesn't let you send a recharge of an exact amount.

2. VERY POOR CLIENT SERVICE! I tried to recharge one of my friends pay as you go phone number and I received a message from the app telling me that I need to verify my transaction from my HSBC bank.

3. When you try to make a call,It'll say the dialled number is incorrect when it is.I paid for a top-up to the UK for Lyca network and Hablax sent the top-up for a complwtely different network called Vodafone.

4. Solicité un reembolso porque no puedo usar la recarga y el servicio al consumidor de hablaThey'll wait till you make payment and START asking for screenshots of your bank..They could ask that you verify your account before payment not after payment.

5. ***********Traducccion*********** Pagué una recarga al Reino Unido para la red Lyca y Hablax envió la recarga para una red completamente diferente llamada Vodafone.

6. Their support just copies and pastes replies and doesn't even know how to use the app themselves.Great app to top up your phone for international calls or your relatives and friends on others country.

7. The app was all well and good and now when I dial it just makes this loud noise and doesn't respect my sound settings.

8. I requested a refund because I cannot use the top up and hablax consumer service refused to return my money.

9. I have an issue regarding refilling the Ukraine phone number, but the transaction wasn't successful.

10. has been altered to one that is so complex with several access codes before a call can be made.TheTAWK chat is so slow that it is very annoying This is the 3rd.

11. Please remove this terrible feature or respect my 'no sound' settings.UK USERS PLEASE READ THIS.

Steps to Troubleshoot & Fix Hablax Issues

1. Fix Hablax Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hablax: Restarting the app will resolve most errors.
  2. Update the Hablax App. Here is how:
    1. On Android goto PlayStore » Search for "Hablax" » Open Hablax - Cellphone Recharges » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hablax » click "UPDATE".
  3. Clear Hablax - Cellphone Recharges app cache: Clearing cached data will force your app to retrieve the latest data directly from Hablax servers.
    1. On Android, goto Settings » Apps » Select "Hablax - Cellphone Recharges" » click Storage » click "Clear Cache".
  4. Check Hablax app permissions. If any of these permissions required to use your device's features are disenabled, Hablax might not work.
  5. Uninstall and reinstall Hablax. If nothing else has worked, completely uninstall Hablax then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hablax not working


2. Fix Hablax Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hablax be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hablax not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hablax may not be able to connect to the Internet when running in the background.

Reported Issues