Published by GymNext on Aug 29, 2024

Report an issue with Flex Timer.
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Why should I report an Issue with Flex Timer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GymNext to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Flex Timer Customer Insights

1. It's even better than I hoped as I can use the round timer to adjust the intervals between rounds - it's super flexible! I haven't used the heart rate features but will do at some point.

2. Also would be nice to save favorites when you finish a workout you intend to repeat.Great garage gym timer, great interface with the app.

3. I guess I just have an expensive digital clock on the wall now.Love it! I found lots of HIIT timers, and countdown timers which weren't really what I wanted.

4. It would appreciate if this is corrected.Simple, convenient, reliable, integration with their wall timer is seamless.

5. If you make changes to a timer and don't remove the star icon and reset the favorite you will lose all your changes.

6. Sometimes my timer starts from the wrong side when I'm doing multi-segment until I reboot the tablet and clock.

7. Having said that I LOVE the idea of this app with the timer but it's too buggy for me to give it a 3.

8. Had the large timer donated to our CF gym in Kuwait (Crossfit Spartan Shield) it was a huge improvement from what we had before.

9. The workout shouldnt move to the timer screen unless I explicitly move it.

10. Now I have to stop and set up and use a different timer EVERYTIME.

11. It worked for a while then it refused to connect to the timer.

Steps to Troubleshoot & Fix Flex Timer Issues

1. Fix Flex Timer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Flex Timer: Restarting the app will resolve most errors.
  2. Update the Flex Timer App. Here is how:
    1. On Android goto PlayStore » Search for "Flex Timer" » Open Flex Timer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Flex Timer » click "UPDATE".
  3. Clear Flex Timer app cache: Clearing cached data will force your app to retrieve the latest data directly from Flex Timer servers.
    1. On Android, goto Settings » Apps » Select "Flex Timer" » click Storage » click "Clear Cache".
  4. Check Flex Timer app permissions. If any of these permissions required to use your device's features are disenabled, Flex Timer might not work.
  5. Uninstall and reinstall Flex Timer. If nothing else has worked, completely uninstall Flex Timer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Flex Timer not working


2. Fix Flex Timer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Flex Timer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Flex Timer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Flex Timer may not be able to connect to the Internet when running in the background.

Reported Issues