Contact GUCCI Customer Service

Why should I report an Issue with GUCCI?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gucci to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The wallpapers were everything...Excellent graphics... classy...user experience is fantastic.. gorgeous products...calming user experienceDownloaded the app twice, just for good measure, and it still didn't appear on my Samsung S20 once installed.

2. Unfortunately this app does not do the product any justice.I dont see the GUCCI TAG IWANTED TO AUTHENTICATE THE WATCH THAT MY AUNT GAVE MEIt's a really cool app but it keeps crashing mid games and when you try on the shoes.

3. I downloaded this using Samsung Note 10 btwOverall nice app, but all of the wallpapers are very low resolution.

4. Pretty useless, doesn't do anything when selecting Gucci Tag, nothing is happening, using a samsungnote 21 ultra.

5. After I set up my account and try to log in, I get this message, "An error occurred, please check internet connection and try again." This also happens on their website.

6. Once downloaded it was cumbersome and took long to download the pages, even on startup this app is extremely slow.

7. I can get Gucci updates on their website, which is where the pagr sends you for pridyctd.

8. Can't experience something that ISN'T THERE to be experienced to begin with.Downloaded the app, it was very large.

9. FIX THE PROBLEM AND DO BETTER!!!Its obvious from the reviews Guicci is not even paying attention to the app.

10. However, No longer able to download the wallpapers.

11. I wish to see the list of designs and their products easily but this is not the app for that.

1. Fix GUCCI Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GUCCI: Restarting the app will resolve most errors.
2. Update the GUCCI App. Here is how:
   1. On Android goto PlayStore » Search for "GUCCI" » Open GUCCI » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GUCCI » click "UPDATE".
3. Clear GUCCI app cache: Clearing cached data will force your app to retrieve the latest data directly from GUCCI servers.
   1. On Android, goto Settings » Apps » Select "GUCCI" » click Storage » click "Clear Cache".
4. Check GUCCI app permissions. If any of these permissions required to use your device's features are disenabled, GUCCI might not work.
5. Uninstall and reinstall GUCCI. If nothing else has worked, completely uninstall GUCCI then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GUCCI not working

2. Fix GUCCI Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GUCCI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GUCCI not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GUCCI may not be able to connect to the Internet when running in the background.