Published by Greene King PLC on Oct 3, 2024

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Why should I report an Issue with Greene King Pubs & Restaurants?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Greene King PLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Greene King Pubs & Restaurants

1. Once it's ready, we'll bring your order straight to your table, it's as easy as that! - Pub finder with improved pub information, photos and a simplified search experience. - 'Pubs near you' suggestions have improved when you agree to share your location. - Filter your pub search by reasons to visit: beer garden, kids' play areas or facilities. - Improved design allows you to easily discover current offers pubs have on. - New menu design means you can quickly navigate and add items. - Improved ability to edit your basket, adding and taking away items. - You can now clearly see the savings you're making in the app. - Improvements in viewing your order history in the app. - New and improved design and experience throughout.

2. Download the Greene King Pub & Restaurant App, choose from over 1,500 pubs across all our brands, find the perfect pub for you, and simply book a table.

3. Introducing the brand-new Greene King Pub & Restaurant App, your new best friend for finding pubs and restaurants near you.

4. Whether you're looking for somewhere dog-friendly, a pub that shows live sports or even a place to stay, there's a Greene King pub fit for every occasion.

5. Take a seat, get out your phone to browse our extensive food and drinks menus and beat the queue at the bar with 'order and pay'.

6. Our app will help you have the best experience with just a few simple taps.

7. Discover our brands: Greene King pubs, Hungry Horse, Flaming Grill, Farmhouse Inns, Farmhouse Kitchen, Chef & Brewer Collection, Wacky Warehouse, Seared, Belhaven and Metropolitan Pub Company.

Greene King Pubs & Restaurants Customer Insights

1. Ordering food is quick and easy you can see what they don't have.Its easy to use and understand, but needs the option to customize order.

2. A challenge is you ask for a tip before there has been any service.I should be able to place an order at a restaurant without having to download another bloatware app on my phone.... This review and 1 star is purely based on the fact that I couldn't place an order without downloading the app.Would be good to have a comments box for the order so don't have to go to the bar.

3. Don't waste your time installing this app this thinking it's like Wetherspoons; you can't order food on it, despite what the menu says.

4. It was difficult before but much better now.App is fine, would be nice to order food without things such as burgers with no slald, did have this feature for a little bit then got rid of it.The app has always worked well for all things.

5. Does what it needs, takes my money, let's me get foodSo glad they have made it easier to order food and drink and add a mixer.

6. Wanted to get quick food not spend time messing about to load an app that has menus that don't follow the same headings as the printed menus.

7. Also, three of the four guest beers were not available, but no one could take a few seconds to update the chalk board.Thought would try the app to order.

8. The app and ordering process was easy enough, however after about 15 mins we still didn't have our order of drinks.

9. Perhaps it was just that individual pub but will not be ordering through the app again.What a waste of time.

10. Not a difficult thing to add to the app.Works fine for ordering.

11. Uodate: the app said that menu items cannot be ordered on the app, so that sounds like a deliberate policy rather than a temporary error.

Steps to Troubleshoot & Fix Greene King Pubs & Restaurants Issues

1. Fix Greene King Pubs & Restaurants Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Greene King Pubs & Restaurants: Restarting the app will resolve most errors.
  2. Update the Greene King Pubs & Restaurants App. Here is how:
    1. On Android goto PlayStore » Search for "Greene King Pubs & Restaurants" » Open Greene King Pubs & Restaurants » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Greene King Pubs & Restaurants » click "UPDATE".
  3. Clear Greene King Pubs & Restaurants app cache: Clearing cached data will force your app to retrieve the latest data directly from Greene King Pubs & Restaurants servers.
    1. On Android, goto Settings » Apps » Select "Greene King Pubs & Restaurants" » click Storage » click "Clear Cache".
  4. Check Greene King Pubs & Restaurants app permissions. If any of these permissions required to use your device's features are disenabled, Greene King Pubs & Restaurants might not work.
  5. Uninstall and reinstall Greene King Pubs & Restaurants. If nothing else has worked, completely uninstall Greene King Pubs & Restaurants then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Greene King Pubs & Restaurants not working


2. Fix Greene King Pubs & Restaurants Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Greene King Pubs & Restaurants be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Greene King Pubs & Restaurants not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Greene King Pubs & Restaurants may not be able to connect to the Internet when running in the background.

Reported Issues