Published by GoodRx

Report an issue with KrogerRxSC.
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Why should I report an Issue with KrogerRxSC?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GoodRx to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About KrogerRxSC

1. Kroger Rx Savings Club members can buy more than 100 common generic prescriptions for $6 or less.

2. Kroger Rx Savings Club is a paid membership program.

3. Save up to 85% on your prescriptions with the Kroger Rx Savings Club.

4. Your membership card is built right into the app - just show your pharmacist to save.

5. Use the app to sign up, see past purchases, look up current prices and drug information, and more.

6. Our prices are so low, they may beat your insurance co-pay.

7. Some prescriptions are even FREE - that's right, $0!

8. Plus, there are no forms, no pre-approvals or paperwork required.

9. You can use your membership card to save at any of Kroger's family of pharmacies across America.

KrogerRxSC Customer Insights

1. I'm saving $40 a month, and $480 a year! Literally the cost of getting the membership and my meds was less than what I was already paying for just my meds! Heck! Much less of a big oof to my purse now.

2. Before purchasing it, I compared all my scripts prices using my insurance and this card.

3. Thank you KrogerRxSC.Don't listen to that other review the 36 bucks a year isn't just to use this app, it's to get the membership prices on your prescriptions.

4. Happy to pay $36/year for Rxs that cost $15/mo instead of going to another pharmacy and paying $50/mo with GoodRx coupons applied.Absolutely love this! Have already covered the cost of the $36 by being a member.

5. It would be very helpful to add an adult parent to manage scripts easierThe app is a great tool for joining the membership club.

6. Can't login with emails registered via Google on app, but found a workaround (attempt to login normally until account gets locked -> reset password -> login normally).

7. I didn't know the app existed until after I paid for the membership.I am so glad I found out about this card.

8. Have insurance but this extra savings is great, was a little skeptical and at my local Kroger pharmacy I was one of the first to come in and use it.

9. You can't buy or pay for anything through the app, but for some reason it still lets you store your credit card info in it... Hmm....Nice, simple, intuitive interface.

10. Thank you Kroger and GoodRx! Word of warning! If you live in the state of Washington forget about using this, as apparently the state prohibits these type of programs.

11. Compared the prices on my scripts, and I should save around $400 a year.

Steps to Troubleshoot & Fix KrogerRxSC Issues

1. Fix KrogerRxSC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KrogerRxSC: Restarting the app will resolve most errors.
  2. Update the KrogerRxSC App. Here is how:
    1. On Android goto PlayStore » Search for "KrogerRxSC" » Open KrogerRxSC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KrogerRxSC » click "UPDATE".
  3. Clear KrogerRxSC app cache: Clearing cached data will force your app to retrieve the latest data directly from KrogerRxSC servers.
    1. On Android, goto Settings » Apps » Select "KrogerRxSC" » click Storage » click "Clear Cache".
  4. Check KrogerRxSC app permissions. If any of these permissions required to use your device's features are disenabled, KrogerRxSC might not work.
  5. Uninstall and reinstall KrogerRxSC. If nothing else has worked, completely uninstall KrogerRxSC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KrogerRxSC not working


2. Fix KrogerRxSC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KrogerRxSC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KrogerRxSC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KrogerRxSC may not be able to connect to the Internet when running in the background.

Reported Issues

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